"I ordered the drive over a week ago and usually I recieve it within 3-5 days. It's Wed and I have not recieived yet. Maybe when I get home today. "

"Excellent values, excellent service, fast shipping, many items with free shipping.
Have ordered from them many times without major problems. One time I had a problem it was quickly resolved. Shipping charges on some larger items (monitors, etc.) are prohibitively high, which has kept me from ordering these items, but I think that is pretty much out of thier control."

"I ordered a 160GB hard drive. I was emailed an order confirmation. After two weeks, I sent 3 email messages inquiring about the status of the order, and was ignored. Out of my first 8 long distance calls, I got through to a real person twice and was told they would check on my order and call me back. This never happened. On my 9th call, I canceled my order because the person I talked to told me they were out of the drives and should have sent me a message saying so weeks before."

"I have ordered many times in the last two years and the product and service has been good."

"Customer service seems to have improved greatly for this company. Six months ago you couldn't even get a representative on the phone, a call back, or an email back. Recently, I've gotten all of these. It's nice to see a turn around like this happen. It has enormously boosted my confidence in Surplus Computers!"

"Everything arrived as ordered. Shipping fee seemed a bit steep, but with the item prices so low, it's still a good bargain.

This is my 3rd or 4th order from Surplus Computers, and I've been satisfied every time. I'd definately consider using them again. "

"This is actually my second order. Surplus computers seems to stock things I don't find elsewhere, or at least not at such good prices.

I just ordered a wireless headest, and the poker chip sets offered in the last email are a fantastic find - I don't need one, but interesting stock like that has me loooking to buy gifts for the holidays early.
The emails are east to read, pictures next to large print for the prices are quick to skim through. Because it does not take too much of my time, and I do find good stuff, this is one of the few advertising emails that I will accept."

"This purchasing experience was OK so far. I just ordered the item, so it has not been shipped or received yet. My previous experience was not great. I ordered a pair of Web Cams only to find out days later that they ran out. I wish I had found that out sooner, so I could have ordered them from someone else instead of waiting for them to be shipped. I ended up ordering a better pair for less money from a different vendor."

"I would buy from this store again. Fast delivery and new condition. everything they said it was.
great doing business with."

"Everything was as I expected.No Problem to note! Ground shipping long time but it shows up on time"

"Order arrived promptly within time expected and all items were as expected. Would do business again."

"Order was filled promptly. emails prompt new arrivals."

"This is my third order recently from you and I have always been very satisfied with the delivery time and the quality of the merchandise."

"I was very pleased with doing business with this company. I didn't know much about installing a hard drive. Customer support and tech. service, helped me succeed and get it working well!"

"We ordered 2 Microsoft Office Xp's to go on new systems in June. Software order was received and shipped just fine. My boss needed Powerpoint, which was not on either of the disks. I contacted Software and stuff and told them of our problem and asked if we could exchange for the MORE EXPENSIVE version that had powerpoint, as WE made a mistake ordering. I received an email telling me the exchange was approved. I sent it back to them, overnight via DHL and as soon as they received it, they lost it. Now, I am still waiting, 2 months after they received it, and no software. Not only that, they have lied to me about what the problem is. I am being told they are waiting for Microsoft to check out the Keycode to make sure it's not been used. I have been Microsoft Cert for over 10 years and I know for a FACT it doesn't take this long. Screwing up an order is 1 thing, but lieing to your customers that trust you is something I have a problem with. Avoid this company at ALL costs."