"I received exactly what I ordered and was surprised how fast I got the order. No surprises with the products all worked as expected! I have referred many friends and heard no complaints!"

"I have had both good and bad experiences
(BAD)Ordered a switch - website didn't indicate that it was not compatible with a multi-button mouse.
(GOOD)I returned switch with no problems for full refund - no restocking fees
(BAD)Ordered a computer - PS/2 ports didn't work - just ended up using USB keyboard and mouse to avoid delay of reshipping/ordering
(GOOD) I have always had quick shipping and confirmation
"

"love surplus computers , great store , had a little problem with the notebook i ordered but was easily fixed , when finances become better will definatly be ordering from here again "

"I have placed several orders with surpluscomputers.com and have generally been happy with the items but their customer service and communications have always been very poor. They will tell you that they have an item in stock but then not ship for 2 weeks. I have never received an answer to any inquiries that I have sent. I will say that if there is a problem with an item it is always replaced promptly. I may buy from them again but only if it is a very low price and I don't care when I receive the item."

"Great products at great prices. "

"I bought a 40 GB hard drive over a year ago and the drive has been running strong ever since. Great price and great product. Thanks!"

"Been buying from SC since they started in business. Products are great bargains, wish I could say the same of their support. Isn't that they're not trying, eventually problems solved but quite evident that no one there understands English! Took weeks of emails before problems were solved. They should hire at least one American to help with communication."

"Very satisfied with my purchase, as always. When I am looking for anything computer related I check here first. "

"I've had some issues with this company in the past because they overcharged for shipping. In this case, though, shipping was free and prompt via UPS ground, and the refurbished item, a Logitech Cordless Optical Trackball, was in perfect condition. So I give them high marks on this particular order, and the only reservation I've had on previous orders has been the shipping charges. They gave me a full refund on some defective hard drives without requiring me to return them, which I thought was above-average service. "

"I've ordered about a dozen times from SC. This last order was for a Logitech Harmony 659 @ $40 last year. Still works great.

Overall prices are good, sometimes they have stuff that's even eBay can't beat: DELL2001FP S-IPS 16x12 panel was @ $40 or $50 some time ago.

Now, shipping charges are sometimes steep without coupons/promotions.

Otherwise in my experience a nice shop."

"one of my favorite places to get computer stuff. i shopped at their retail location near 101 back when it was open as well. my most recent order took quite a while to ship, and although the price was great and the item was unique, i needed it for a job and the delay was an issue. the good news is that the inventory that this place carries has no equal in terms of value. "

"Great Prices, Fast Shipping i have never waited more than 3 business days to receive some thing. Had a return once (i forgot to check comparability) called them up and was given a RMA number and was no problem. "

"We are very satisfied with the Dell Laptop, and with the service that Surplus Computers provided. Thanks!"

"This is a great company to buy surplus computers and stuff from. Good value for your money. When I have had an issue with an order we were able to work out a reasonable RMA. Of course there are going to be occasional challenges, they are selling surplus and used gear! If you want perfect and next day delivery go spend several times more for brand new stuff."

"On this specific order all was well. My only issue on my purchases from surpluscomputers has been that the shipping rates seem a little high. Many time I find a wonderful deal that I'm tempted to purchase but when adding in shipping it's not so attractive. Especially for some dirt cheap items ("