"Sent the wrong order,I e-mailed them and they corrected there mistake by sending out the correct order with out returning the wrong one.
Will do business again with them."

"Good prices. Items as described. Delivered as promised. That's as good as it gets in online transactions.
"

"Hello. I have been a customer of Surplus Computers for a while now. They offer nice value and quality. Everything is explained clearly in the page. Only one time did I have a product sent with the wrong specs, but they gave me a credit to compensate. Fast shipping, low prices, lots of promotions, and love those free shipping ones."

"I am not happy with the price change. I purchased the webcam, but next day the price droped. Also, you should provide the information about the package tracking. The website is not friendly, it is hard to find what I need."

"another great purchase. the Ultra Bright 8 LED Compact Flashlight is amazingly bright and cheap! you can't beat the prices and the fast shipping!"

"Excellent! Fast shipping, exactly as expected. Nice job!"

"I bought a great Memorex RF7000 EZ wireless keyboard and mouse combo. The price was inresistible at $19.99 with tax and $7.50 shipping. Time wise it was ok, but I would definately not recommend this merchant because the keyboard came with no packaging whatsoever. The upper right corner of the box was torn! There was also dust and flakes in the mouse itself. And to make matters worse, there were 4 unpackaged, and used batteries sent!

Horrible experience, would never buy from them again."

"This company is totally misleading. I wouldn't buy anything from them again. They advertise a K6-III+ 450 for sale. I buy one. They send me a K6-2+ 450. This is not the same CPU. This is a Celeron compared to a Pentium III. They have a disclaimer giving them every right to make substitutions without any notice. I guess I'm screwed. Classic bait and switch. :( "

"This is NOT the best place to buy computer parts from. Don't be eager to buy from this place just because they have good prices. I purchased a Creative Labs Sound Blaster Live! card, CT4780 and received a Dead on Arrival CT4830 card which apparently was used, abused and had the serial number removed. On top of that, I opted to have it shipped via UPS but it arrived in USPS. I emailed them about canceling since it was more than a week and I didn't receive a shipping confirmation or a tracking number. On the day I received the card, I got an email a couple of hours later from one of their employees telling me to refuse delivery. How can I do that with USPS? I think it's a little too late for that now. They also have poor packaging and that is probably the reason why the card looked like somebody sat on it.

This company is a scam, regardless of their awards and positive rating."

"Picked up some software at a very nice price with free shipping. Received order confirmation immediately, and received my order within 3 business days. Very satisfied and will purchase here again."

"Ordered a tripod advertised as being 72" (6ft) tall. It was advertised for $19.99. The shipping was $8.75. I had narrowed it down to this one and a Slik. The Slik was near the same price but had free shipping, so it was around $8.75 cheaper, but the Slik was only 60" (5ft) tall. The primary reason I bought the no-name tripod from Surplus Computers was that it was a foot taller. I received the tripod about 3 weeks later, and lo and behold, it was only 5 ft (60") tall, a foot shorter than advertised. It is a decent tripod but I don't think it would be up to the quality of a Slik. I do not expect a refund but have asked for one, as well as shipping and handling both ways. They state on their website that they do not refund S&H, so even if it's their fault you have no remedy. However, in this case I believe I have other remedies as it is my opinion that they have broken the law. We'll see if local, state, and national authorities if notified will take any interest. I'll keep you all posted right here."

"On 5/27/2004, I ordered a Plextor 8x PX-708A DVD+/-R EIDE Drive that had been installed in a build-to-order system by a company which manufactures DVDR duplicators and then pulled out because the customer wanted a 12x drive.

I received it on 6/1/2004. It came wrapped in a sealed anti-static bag, but it did not have a 40-pin IDE ribbon cable, mounting screws, extra jumper, emergency eject tool, media, software or owner's manual. But I did not expect these accessories due to its origin and the other information on the product description page.

It seems to be working OK. It has a 90 day warranty instead of the manufacturer's 1 year warranty.

So far I am very happy with my purchase, and would buy from this merchant again!"

"Order was generally OK. One item ordered was not in stock. Items were received in working order but it looks like they could have been better packed."

"Great prices and good equipment. I would recomend Surplus Computers for the average user. I can't wait to goto the store, have friends that go there all the time. A must see. Thank you."

"I've purchased 3 items so far from Surplus computers and only have had to return one. I'm testing the return system now but have been very pleased with my purchases and ease of purchasing so far. I like the items they have available and enjoy receiving their weekly bulletins."