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Product & services pricing
4.38/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

5/5

2019-05-11

¡Fast shipping! ~ ¡Good communications! ~ ¡Smooth transaction! ~ A+++++

"¡Fast shipping! ~ ¡Good communications! ~ ¡Smooth transaction! ~ A+++++"

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5/5

2019-05-06

Really easy to use

"I have had good experiences buying and selling. Easy site to navigate and seems very secure. "

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5/5

2019-05-06

The Best place to sell your old phone

"I've used Swappa a few times and it is a very safe place to buy or sell a phone. They even started listing game consoles, tablets, and laptops too. Listings are verified by the site before they become available and most people on the site seem reliable, I've never had an issue. Love it !"

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5/5

2019-05-03

Can't go wrong with swappa.com!

"I've bought and sold phones on swappa several times over the years and it has always been a positive experience. I can't recommend the site enough, it's by far the best place to buy and sell used phones and more!"

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4/5

2019-05-02

Simple, quality marketplace

"Simple to create post, the site verifies the pics to ensure listing is legit
No spams unlike ebay, no restrictions unlike amazon seller
It took atleast 4 weeks for the item to sell, seems like the site traffic is less than some of the competition
Higher than usual total seller fees (swappa listing fee + paypal transaction fee). About 10% paid in fees. Wish there was a way to avoid paypal fees.
"


5/5

2019-04-24

Happy sellers!

"We heard about Swappa from a friend and decided to try it. We listed our item and within hours, it sold! We were pleasantly surprised. Hope to have another selling experience in the future. Thanks!"


5/5

2019-04-21

IPhone perfect

"Phone was as expected and came 1 day early!"


5/5

2019-04-21

Fast Payment

"Seller made a good offer and the payment was fast!"

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5/5

2019-04-20

First time user-Excellent website!

"First time using this website, got a nice deal on a tablet, very good price, tablet in excellent shape. Will use this website avian to but other electronics. "

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5/5

2019-04-19

Great phone purchase!

"I have purchased phones and tablets in the past and again I am happy with Swappa! The phone was almost mint condition, priced good and I received it very fast. I like how Swappa approves each listing and does not allow the sale of junk items. This is a great place to purchase a new phone or tablet!"


1/5

2019-04-17

Swappa didn't protect a bad product

"Seller send me generic charging cables that didn't work. Advised to take it up with PayPal. PayPal did nothing and neither did Swappa."

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5/5

2019-04-14

Glad I stumbled upon this website!

"I’ve been looking around for a new laptop to use for school for a long time now, and I’m so happy to have come across Swappa. I received a great laptop in excellent condition for the price that I wanted! Prompt service. Laptop arrived sooner than I thought. "


5/5

2019-04-12

A Thorough and Effective Process

"Though there are some extra steps to selling on Swappa, they're only required as means to make things as fair as possible for both the buyer and seller. Selling anywhere else is second to selling on Swappa, as you'll find that you get nicer buyers and make more money for the phones you've taken care of. I've had the best experiences overall as both a buyer and seller on Swappa versus other selling platforms like Craigslist, Facebook Marketplace, and even eBay. "

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4/5

2019-04-10

Best place to buy a used phone

"Overall I would recommend Swappa for buying used electronics. I find you can get a better deal than other places and have purchased several phones from there. I've had an issue with a phone not arriving in the condition listed, but Swappa was aware and the seller refunded me. Returns were a little unclear as it is totally up to the seller and buyer. Had to clarify with Swappa and print my own label, which the seller than reimbursed me for. Ease of use can largely depend on the seller if they are not cooperative though and if feel you are in the wrong and that might make it more tricky to get a return. I think Swappa should have a little more power at making sure refunds get made if needed."

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5/5

2019-04-08

First Swappa Customer with a Great Macbook Pro Purchase Experience

"I bought a MacBook Pro in great condition from Abdi H on the Swappa site. It was just as described, I received it quickly, and it was well wrapped and packed.
As a first-time Swappa and Abdi H. customer, I’m very pleased. Thank you!
"

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