"It provides better value than eBay with less transsaction fees and less prone to scammers."
"we have sold over 8000 devices on swappa since 2015- The swappa selling platform has changed alot (for the good). Using the swappa platform compared to other selling platforms is fairly easy. Everything is laid out for you. Support staff is very helpful and very professional- The response Time is unbelievably quick. This customer service you will not find anywhere except on Swappa,- Whether you sell or buy, everyone loves the response time. It proves that Swappa staff is there for the buyers and customers to make the selling/buying experience a plus for all. Another great feature is phones sold need approval first- This keeps the marketplace safe. If an issue arises in the future with that device , you have protection from paypal. So your basically covered all the way around. To wrap it up , this is by far the best experience we have had in s"
"Bought and paid for an IPhone listed as "Mint". Received a phone with a broken screen. Seller disappeared and Swappa told me "Sorry. Nothing we can do.""
"I’m the tyoe that is super skeptical about purchasing things online. I read every review, ponder over it...but this was different. I love Swappa and the seller that I purchased my phone from. It was my first IPhone purchase and I am so very glad I did! Not only will I never go back to android, I will only purchase from Swappa. I’ve recommended this site and seller to everyone who will listen to me lol. I’ve had 4 friends also get their phones through Swappa and they all love me even more for helping them save so much money!!! If you’re having doubts, trust me, don’t doubt! Buy! You won’t be disappointed I promise you that. The proce was less than half of the original which I could never have afforded. The price was excellent! The service was awesome from both Swappa and the seller! Shipping was faster than expected! I was amazed all around and I’m definitely ONLY BUYING FROM SWAPPA. "
"I had a lot of old phones lying around because I keep getting a new one every year but dunno what to do with old ones. With Swappa it was super easy to make them go away and to get some dolla bills in my pocket."
"This was my first experience with an online purchase of a mobile phone. I didn’t want to deal with eBay but Swappa made it super easy and very smooth to find a deal and complete the transaction. "
" The staff proved my selling item for listing and proved it for good condition. However finally "ordered" me to accept the return of the sold item, because it's not in good condition.
Can't believe how ridiculous this is.
"
"Swappa's listings are easy to understand, the past pricing history, pictures and viewer comments/seller responses help buyers make informed decisions. The "sale completed" confirmation process with reminders of what to test regarding phone functionality was very helpful. Thankfully I did not have to invoke support from Swappa to resolve problems with the sale (because I didn't have any problems), but option was easy to find in case I did."
"The whole transaction was painless and smooth. The seller sent out the device very quickly and was completely transparent in their listing. The device arrived a day early (bonus), and works just as advertised. Completely happy with my purchase cause I got a sweet deal on my brand new Pixel 3."
"I love my new phone! Shopping with Swappa makes me feel secure because I know I'm guaranteed quality products "
"I sold a phone on Swappa in September 2018. Shortly after the sale, the buyer demanded a refund and claimed that the phone was lost or stolen. Like most similar sites, Swappa checks phones to ensure they are whitelisted and available to activate before sale. Swappa provided NO support in communicating this to the buyer, and left me to spend hours on the phone and email over a period of weeks finding independent confirmation that the phone was not lost or stolen and that it was unlocked and ready to activate. I expended far more in time and energy doing that than what the phone was worth. Swappa could have solved the problem by verifying what they knew.
Do yourself a favor and favor and find another site to sell your phone that will provide actual support instead of throwing you to the unscrupulous dogs."
"I had a friend refer me to Swappa and found exactly what I wanted. I received my new phone on time, in good condition, and for a really good price. "
"My less than 2 year old S7 Active had a hardware failure. I love the ruggedness, waterproofing, and wireless charging features of the S7 Active so I started searching for a replacement. Swappa had the best prices hands down. The ability to sort phones by condition is a great feature. The phone that I received was exactly as described by the pictures. I'll most likely use Swappa for all of my future phone purchases. No reason to pay $700+ for a new phone when you can get a like new phone a year or two later for less than half that price.
I did have a small issue with my PayPal payment only going through for $10 initially. I left a comment on the sale requesting Swappa assistance. Patrick H. got back to me in less than 5 minutes with an easy link for completing the transaction. Great customer support! "
"Smooth, easy, fast, and worth it."
"I simply cannot afford the phones I buy brand new. It's not that I can't it's just I don't see the value. what's the point of spending $1,000 on a top-of-the-line phone when I can get it next year for less than half the price. Swappa lets me have the best of both worlds great prices and top-of-the-line phones. This is the only way my opinion to buy new affordable cell phone."