"The website doesn't get in the way at all. Everything is clearly organized. Three purchases and no bad experiences yet."
"I've been using Swappa for a couple years now. If I'm unable to sell locally, or purchase locally, Swappa is my go to. I even use Swappa to see how much I can start the process of my device at. Also, take into consideration the 3% that PayPal takes plus another $8 - $15 it costs to ship the device via USPS. I'm willing to pay those process to not deal with the occasional local wierdos! Happy buying/selling!"
"horrible customer service. One customer service called Travis can hold you hostage and it gets way personal. They always tell you go get your money back from paypal. Many frauds sellers. They refused to return my service fees. i had to go thru paypal and BBB to get it back."
""Great phone, nice deal. Thanks to the seller and to swappa!!!!!""
"The phone is exactly as stated. Mint condition. Its a pleasure to do business with an honest person. Thank You"
"Smooth, easy transactions are kinda boring in a way, but to me, that's the best kind. And that's just what I got on Swappa when I was looking to buy a used phone. I knew pretty much what I wanted, so I searched on their site for what was available, and made my selection. Swappa reviews information from their sellers before ever posting it, which gives a certain level of comfort. In any case, I made my choice and paid via PayPal. I received my device quickly from the seller, and it was exactly as described and fully functional. No hassle, no drama, no problems. Love it!"
"My 3 year old Galaxy S7 was originally Sprint and I transferred to T-Mobile and the device did not work well on the TM network... When I got a crack in the screen I decided to replace it. Ordered from CC on Swappa, and the phone arrived 2 days later. It took me awhile to update all of the android and t mobile software and transfer my apps, but now I am good to go. Happy camper"
"As soon as was purchased,he delivered.i couldn't b more pleased.."
"I love the fact products are screened and priced to sell ... it's a one on one transaction it's like no middle man..
I have been raving about Swappa to my friends :)
"
"I found the exact phone I wanted at a good price. Seller shipped immediate. It arrived timely and in better condition than advertised. "
"The best way to buy or sell a used phone. Allows you to sell your phone for its actual value instead of selling your or trading for pennies on the dollar to a phone reseller. Having the security of PayPal on the transaction is a plus. The Swappa is there to make sure that listings are correct. "
"We bought a cell phone. Unlocked it said but what it really ment was it is unlocked to GSM carriers and locked to all others. And unknown to us they do not have a customer satisfaction policy. We bought the wrong phone, to bad for us. Customer service recommended the seller not do a return. Very defensive and totally unhelpful. There are other places to buy phones that will even send a label for return shipping. Incidentally they even sent me a return label to trade in the phone from Swappa that we could not use. There are other places to buy phones. Ilene"
"First time shopper/buyer. My wife got a phone that is awesome and only one month old, mint condition. Go Swappa!"
"I bought two phones and sold one. It sold within hours. The sellers shipped quickly and it was nice to have the option to choose one that allowed returns."
"First time to use Swappa. Wasn't sure what to expect. My galaxy Note 4 started acting up (random restart; freezing in apps). Found many threads online discussing how to remedy, but none worked for me. I loved my Note 4 and was not particularly interested in upgrading. My son recommended trying Swappa. Found several used Galaxy Note 4's, including some here in Florida. Placed order, and within 3 days had transferred all apps, pics, & contacts to the "new" phone. Happy camper!!!!!"