"As it states in the titles, I always have an awesome experience when I buy musical equipment through Sweetwater. I get to have Chris Carter as my point of contact with the company, and I’m always happy to get a quick check-in to make sure it was actually me who bought something, and not someone stealing my information. It’s the little extra things that Sweetwater takes the time to do that makes me choose Sweetwater. - Tim M."

"Needed a solution for our small church, improving on the current sound system by adding wireless mics and a few speakers. You guys made it so easy. I have zero experience with this equipment and you took the time to get me comfortable without breaking the bank. And Your technical expertise prevented my organist from melting down. Gosh, all I had was a catalog and boy am I grateful I called. Thx u for providing delivery info and tracking. Simply awesome service!
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"I've been waiting for the new Boss Synth and i saw this Electro Harmonix Bass Synth at $70.00 less and Sweetwater hooked me up."

"I placed my order with Sweetwater after doing an internet search for the USB to RCA adapter i needed. Shortly after placing the order I received a call from Sweetwater. They wanted to make sure I was getting the right part and if I had any questions. Very personable and great to talk with. Then I've gotten Several emails updating me. Thank you all very much for being heads above the rest!
Butch Floyd"

"Ryan Springer was instrumental in helping me purchase my Takemine GD30CE Acoustic guitar. He was extremely knowledgeable, courteous, professional and patient. Sweetwater provided the best price on the market for my Takemine and Ryan also assisted with my purchase of a Gator Hardshell/Dreadnought case, Humidifier Pack and D'Addario strings and gave me a great package deal. This was my first time purchasing from Sweetwater and I will definitely be buying more gear from them."

"Sweetwater has been the best as far back as I can remember-I've been doing business with them since the early '90's and have had nothing but great service, and great advice. An 8 hour drive to attend Gearfest every year is worth every minute of that trip!"

"Awesome place for your musical dreams, awesome sales engineer by the name Matt Brooks who has been wonderful at ensuring me the best experience, there's been a few hiccups, but overall, I'm happy with this company and would not trade it for anything else, the friendship and professionalism speaks values and I would suggest this company to anyone trying to build a music career."

"Devin always suggests which product he believes will deliver the best results for my needs. He values my business and I value his help.,"

"I have been a Sweetwater customer for many years now. My sales engineer is Ryan Murray. Ryan and I have developed a very trusting relationship which is extremely valuable to me. My new Strat arrived in perfect condition and was ready to play out of the box! Thank you, Ryan!"

"No matter the size of the order, $10 or $400, Sweetwater has excellent communication in regards to shipment delivery and following up to ensure complete satisfaction. I truly recommend to all my peeps! Thank you!"

"I bought a small thing and I got a call to acknowledge my purchase and got the product on time as promised . I even got a call number and name if I have a question. That is awesome Service in my books "

"Software download system failed to properly notify how to download a "immediate" download. Did not get software in timely manner. "

"Fast shipping on a product that works really well.Always polite on phone.Quick to respond to questions I may have."

"I started holiday shopping, so why not call the experts? Now I am a repeat offender! They are amazing !"

" I can't praise or thank everyone at Sweetwater enough for their help and expertise on every purchase I make.. Andrew Plassman is a complete professional in every way and I'm so glad I have him in my corner... I'm a customer for life!!!
Chuck M.
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