"I was very pleased to find what I was looking for and the price was fair. It's much easier and cheaper sometimes rather than driving around trying to find it."
"Everytime.....and I do mean everytime I speak to Anyone at Sweetwater I know I am going to be treated with expertise, professionalism and a friendly attitude. Sweetwater is the ONLY company I can say this about. "Thanks guys for the great experience""
"Dave helped me complete my special order(ship to Taiwan). Thanks a lot."
"Joel, Jason snd Miles are champs. Professionals all the way. I now longer shop at any of the local musical instrument retailers. You guys are it. "
"The sales engineer was very helpful and professional in helping me pick the right kind of case for the guitar I ordered especially as I was going to be travelling back to my country of residence with it. There was regular feedback and updates about my shipment so I had full visibility of my where my shipment was. I also loved the fact that they sent pictures of the guitar I ordered so I could see it from all angles. Know I see why my husband loves Sweet water."
"Great prices, but better customer service from the time I called until after delivery. Second to none!"
"Sweetwater backs their products and lead you in the right direction on what to purchase, according to your needs. I am very happy with the products and I appreciate their Technical Support also. I would like to say thank you to Miles Patterson, who was my first contact and helped me at Sweetwater. Thank you all, William. "
"First time customer to Sweetwater and all I can say is: Wow! This is how online shopping, ordering and customer service is done correctly. A lot of other online and brick and mortar sellers should be taking lessons from Sweetwater. Before ordering my drum kit I had a few questions about pedals which were quickly answered by Roq M. Online transaction was super easy and my kit was shipped the very next day. Sweetwater will be my go to for all my musical gear. "
" It was very nice to have such an easy and pleasant experience in ordering a mike system I needed. Knowledgeable personnel to talk with. Did feel rushed. They asked the right questions to sure i was ordering the right system for the use i had for it. Next year will be glad to do business again as I will be able to replace a couple of other older equipment."
"I've literally never had better customer service. I can count how many times I've actually left a written review for a place on one hand. Sweetwater goes above and beyond and I wish they would sell their customer service training to every single other company I've ever had to work with.
Both times I've ordered my product arrived early - even during Christmas season! Their payment plans are easy and great too. I love being able to just split it into 3 if I need to. Their products are well packaged and arrive in great condition.
They personalize their service process and really try to make you feel cared about.
I just don't know what more you could ask for. They're like Chic-Fil-A but for instruments and music-related stuff."
"I just wish I had more stars!
Special thanks To Matt Emick!
Ten Stars!!"
"Great service and communications!!!"
"Went online and applied for their Sweetwater card. Application got approved and had software in the cart I wanted to buy. Ok awesome can’t use my card for 7-10 until I get it in the mail. "
"All was smooth and easy. Plus a great exclusive discount. My very best regards to SW."
"GREETINGS:
Was all good, thanks , will buy again from sweatwater super store. * * * * * 5"