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Verified
5/5

2020-07-17

Excellence

"I ordered replacement parts for a portable air conditioner had arrived as promised on time and it was exactly what I wanted"

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Rep reply posted 2020-07-17
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you! ”


Verified
5/5

2020-07-16

Can’t ask for a better service

" Excellent team to deal with took time to answer all my questions. Were very informative and product was delivered as promised on time. Can’t ask for more then that..."

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Rep reply posted 2020-07-17
A rep from Sylvane, Sylvane3, has responded:

“We're so glad a member of our Customer Service team was able to assist you with your order. Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”


Verified
4/5

2020-07-16

Doing the job

"the only complaint was the clean filter light came on. I checked it and it was clean. I reset it, will check again soon."

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Verified
5/5

2020-07-16

Great service and shipping speed

"Everything fit and worked well. Will buy from again.
"

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Rep reply posted 2020-07-17
A rep from Sylvane, Sylvane3, has responded:

“Thank you! ”


Verified
4/5

2020-07-16

Very good

"Easy to setup and operate"


Rep reply posted 2020-07-17
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you! ”


Verified
5/5

2020-07-16

desert RV cool

" We use our mc-18m cooler in our 37'motor home. It's great because in the dry southern Utah climate, it provides cool plus much needed humidity and requires much less power than standard AC. You can run it for many hours on an inverter with normal RV house batteries. A great addition to our camping comfort. "

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Rep reply posted 2020-07-17
A rep from Sylvane, Sylvane3, has responded:

“We are so glad you found a cooling solution for your home! Thank you for being a Sylvane customer and for trusting us with your cooling needs! ”


Verified
3/5

2020-07-16

So so

"The air conditioner doesn’t cool enough for the size room it says."


Rep reply posted 2020-07-17
A rep from Sylvane, Sylvane3, has responded:

“We're sorry to hear that your new AC doesn't work for your space. If you'd like to discuss this with us, you can reach one of our Customer Service representatives faster by having your order number ready and using the Live Chat function on our website. ”


Verified
5/5

2020-07-16

Great product

"I love my new outdoor fan mister! Great price and fast shipping!!"

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Rep reply posted 2020-07-17
A rep from Sylvane, Sylvane3, has responded:

“We're glad your new outdoor misting fan is working well in your space. Thank you for being a Sylvane customer! ”


Verified
4/5

2020-07-15

Replacement filters.

"I was able to get a replacement filter for my Blueair series 200 very quickly with minimal hassle. "

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Rep reply posted 2020-07-17
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this! Thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-15

First time customer

"I started shopping for an industrial size dehumidifier and Sylvane’s website came up as the best rated. I certainly founded out why; they shipped immediately and the perfect dehumidifier was working in my basement the very next day. Extremely well pleased with their products and great service. "

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Rep reply posted 2020-07-17
A rep from Sylvane, Sylvane3, has responded:

“We are so glad you found us! We are so happy to hear that you are enjoying your new dehumidifier. Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-07-15

Competitive prices

"Competitive prices, easy navigating site and quick shipping."

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Rep reply posted 2020-07-17
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-14

Love our new Santa Fe dehumidifier

"We have two now! One innbasement ans one in our finished out building we biyght two Lowe’s brand dehumidifers ans they get hot and w shave to empty them ! Santa Fe is amazing - air feels cool and dry "

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Rep reply posted 2020-07-15
A rep from Sylvane, Sylvane3, has responded:

“We are so glad you are loving your new Santa Fe dehumidifiers! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
4/5

2020-07-14

very pleased

"It works perfectly. Ty. How long will it last? How do I clean/replace the filters when needed? That is foremost."

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Rep reply posted 2020-07-15
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-13

Awesome Product

"Everything fit like a glove even though for another make. The 5 inch hose is common and the window kit was perfect"

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Rep reply posted 2020-07-14
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-13

Wonderful company to buy from!

"We had a difficult time finding a company with reasonable prices and great service to buy our dehumidifier from. We came across Sylvane and we were blown away by how effortless the whole process was. From reasonable pricing, to ease of ordering---it was great! They kept in touch with us every step of the way from letting us know our order was received to shipping and delivery. This an excellent company!"

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Rep reply posted 2020-07-14
A rep from Sylvane, Sylvane3, has responded:

“We are so glad you found us and are glad you had a great experience ordering from us! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”