ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-07-09

Great DeHumidifier

"This is a excellent dehumidifier, just what we needed in a crawl space. Within 2 weeks the space was dried out. It does everything you need, just press auto and fan and it does the rest. The pump is the best it removes the water, so we don't have to worry.
It was delivered on time, packaging was excellent, easy to remove. My son liked it so much he bought the same one for his basement.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-07-14
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear that your crawl space issues have been resolved with your new dehumidifier. Thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-09

Who better? No one!

"3rd time I have purchased from Sylvane great price and even better customer service. Thanks, Sylvane. Clayton"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2020-07-09
A rep from Sylvane, Sylvane3, has responded:

“Hi Clayton! We're so glad you had a great experience with us. Thank you for being a repeat Sylvane customer and for trusting us with your air quality needs! ”


Verified
5/5

2020-07-09

Replacement parts

"I spoke by phone to a very competent, helpful young lady who helped me identify the parts I needed. She also spoke fluent English!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-07-09
A rep from Sylvane, Sylvane3, has responded:

“We're so glad a member of our Customer Service team was able to assist you with your order. Thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-08

Prompt

"Sweet sweet sweet sweet sweet!!"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2020-07-09
A rep from Sylvane, Sylvane3, has responded:

“Thank you! ”


Verified
5/5

2020-07-07

First time with Sylvane.

"I made the decision to purchase a Whirlpool filter because of the positive reviews I read about their service. The reviews are right, I received my order timely and it came in a neat package. I will purchase from the same company again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-07-09
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this - thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-07

Awesome!

"Great company. They had exactly what I needed and shipped it out right away. A+"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-07-09
A rep from Sylvane, Sylvane3, has responded:

“We're so happy to hear this - thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-07

"I ordered two portable air conditioners and was able to get two day delivery for free. I received them on time and in perfect shape. I will order from this company again. The service was great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-07-09
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-07

Excellent Service

"Great price, super fast shipping of product, and overall pleased with the experience. Would definitely shop with them again when I have the need."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-07-09
A rep from Sylvane, Sylvane3, has responded:

“Hi Dustin! We are so glad you had a good experience with us. Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”


Verified
5/5

2020-07-06

Smooth transaction and fast delivery

"The transaction was simple and I even received a 5% discount. The shipment arrived very fast. My UltraAire 120v arrived undamaged Despite a Very large box."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-07-09
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-07-06

Thankful

"The gentleman was very Helpful & Nice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-07-09
A rep from Sylvane, Sylvane3, has responded:

“We're glad a member of our Customer Service team was able to assist you with your purchase. Thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-06

On time delivery

"Unit came perfectly packaged and very quickly. Very quiet unit. Has a soft him rather than a cranky noise."


Rep reply posted 2020-07-09
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-06

CapeHouse

"Easy installation, no problems "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-07-09
A rep from Sylvane, Sylvane3, has responded:

“We're happy to hear this - thank you! ”


Verified
5/5

2020-07-05

Portable a/c

"I ordered a portable a/c for the upcoming hurricane season. It was delivered in a timely fashion with no damage. Unboxed it and tested, it performed as anticipated."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-07-05
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-05

Good product

"It’s Good quality and Was received in good timing"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-07-05
A rep from Sylvane, Sylvane3, has responded:

“Thank you! ”


Verified
5/5

2020-07-05

Fast Shipping and Good feedback

"The Telephone service is not the best, but the online service is excellent, both chat and email. They shipped fast and updated the site with the shipping information. I've used Sylvane a couple other times, and they have come through consistently. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-07-05
A rep from Sylvane, Sylvane3, has responded:

“We are so glad to hear this! Due to COVID-19, we are experiencing a higher call volume than usual, but we are happy to hear you were able to get in touch with someone faster using the Live Chat and/or email. Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”