"I ordered a PTAC and it was a smooth process. It was delivered in a timely fashion and in great condition. "
"Excellent. Quick shipping and always the correct product. "
“Thank you for being a Sylvane customer and for trusting us with your indoor air quality! ”
"Good & reliable customer service. "
“We are so happy to hear this, thank you for being a Sylvane customer! ”
"After much research, I found THE perfect portable air conditioner for my daughter and son- in-law! The detailed information was extremely helpful since I had NO CLUE there were so many options! It arrived very well packaged and I was able to track it every step of the way! I will actually need to purchase one for me in the very near future and have NO thoughts of going anywhere else....Sylvane....THANK YOU !
"
“We are so happy you found what you were looking for and we hope your daughter and son-in-law are staying cool with their new Portable AC! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”
"This is my first experience with an evaporator (swamp cooler) system. The price was great, the service, when I needed help, was great and so far I am reducing my kWh by approximately 30 kWh per day, which is the key to saving money. Last year (2019) I used over 1200 kWh from June 13 to July 14. I am on target this month for using approximately 400 kWh. That's a savings of about $100 this month alone. If that continues this unit will pay for itself in about 3 months. Needless to say, I am very pleased not only with the savings but with the performance of the unit itself. It's not the same as air conditioning but it's actually healthier because I am circulating "FRESH" air throughout my home every day. Thank you."
“Wow we are so happy to hear this and are so glad you are loving your new evaporative cooler! Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
"I ordered my AC and it was within a week. That is good service during this pandemic. "
“Thank you for being a Sylvane customer! ”
"Fast service and happy to get it"
“Thank you! ”
"It was delivered in a timely manner and seems to be working well"
“We're so glad to hear this! Thank you for being a Sylvane customer! ”
"Love it, easy to use, cleaned my tile floor perfectly.
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“We hope you love your new product(s)! ”
"Sylvane is the only place i could find a replacement filter for my Honeywell cooler and the price was good, shipping took no time at all. I would do business with them again !! Thanks Kerry"
“Hi Kerry,
We are so glad you found what you were looking for at Sylvane! Thank you for trusting us with your air quality needs! ”
"Excellent would recommend to anyone and fast delivery"
“Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
"You had the product I was looking for in stock. It was easy to place my order. I received the package promptly and in excellent condition. I stocked up and received free shipping. Thanks for good service!"
“We're so happy to hear this! Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
"Price was very competitive and dehumidifier was shipped promptl."
“Thank you! ”
"Replaced a crawl space dehumidifier. Technical support answered all my questions around the specific model I ordered. Order was placed with the new customer discount code. Received the dehumidifier a couple days later. I installed it and it has been working fine since."
“We are so happy to hear this - thank you! ”
"Had placed 12+ calls left 4 messages e mailed still nothing. Finally got a reply. I replied. And still nothing and no product. "
“Hi there,
We apologize for your experience with us. We are experiencing a higher call volume than usual due to COVID-19. We encourage you to reach out to our Customer Service team via the Live Chat function on our website to speak with someone faster. Thank you for being a Sylvane customer. ”
A rep from Sylvane, Sylvane3, has responded:
“We are so happy to hear this. Thank you for being a Sylvane customer! ”