"Faster service than Amazon!!!!"
"I recently purchased a HEPA filter for my Austin Air Cleaner. Prior to the purchase, I called the Sylvane Customer Service line on 6 different days in an effort to get confirmation of the filter no. I needed to purchase to fit by 2001 Austin Air Cleaner. Never got some one to answer the phone, so I took a chance and ordered the filter I thought would fit. Luckily it did. No help from Slyvane though! charles in Sarasota"
“Hi Charles,
We apologize for your experience with us. We are experiencing a higher call volume than usual due to COVID-19. We encourage you to reach out to our Customer Service team via the Live Chat function on our website to speak with a representative faster. Thank you for being a Sylvane customer. ”
"Easy process to order filters and quick delivery."
“Thank you! ”
"Extremely pleased with purchase. Product works amazingly well on our patio. It’s actually quieter than we expected. Would highly recommend this to anyone looking for a little comfort on a hot summers day. Our dogs especially love lounging in front of it...a perfect fit for us. Thank you."
“We are so glad you and your pups are staying cool on your patio! Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
"Every thing seems to be fine"
“Thank you! ”
"The humidifier came quickly and in excellent shape, we will probably use Sylvane again, pricing was very good & site was easy to navigate.
"
“We're so glad to hear this, thank you! ”
"We decided to have an outdoor dinner for friends. we set the time for 6:00 pm as this was when most of them could come and we knew we would need a fan to stir up the air here in Phoenix in June, it was about 102 degrees. I ordered the fan from Sylvane on June 2nd expecting delivery on June 15, to my surprise it was delivered on the 5th of June. We set it up put water in it had it set on low speed and it created a nice breeze which made it comfortable for our guest of twenty people. It is not an a/c unit but it moves the air and that was only on low,and it was quiet enough not to disturb our conversations. I would highly recommend this cooler. "
“We are so glad your new evaporative cooler was able to cool down your space for your dinner party! Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
"Dehumidifier works like a champ. Very easy purchase."
“Thank you! ”
"Buying online can be scary but Sylvane was reliable, honest and fast on delivery. They gave me a tracking code and it arrived exactly when they said it would arrive. Btw I love my new air purifiers!"
“We are so happy to hear that you are loving your new air purifiers! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”
"We absolutely love our new evaporative cooler, we’ve even dubbed it “little hurricane that could”. Great product, I’ll tell my friends!"
“We are so glad you are loving your new evaporative cooler! Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
"I ordered a Hessaire Evaporative Cooler from Sylvane. Product details on the website were just right, the ordering process was smooth, I received the item right when it was supposed to arrive and the packaging was good considering it was a heavy item. This is my first time using Sylvane and the experience exceeded my expectations."
“We are so happy to hear this! Hessaire is a customer favorite brand and we are so glad you are enjoying your new unit. Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
"When I could no longer find the charcoal filters for my 2 units as local company only claimed they could get the regular washable filters I did an internet search and was able to purchase a pair of the proper filters from your company for less than local company wanted for non charcoal filters. So I will now change them every 6 months which will boost air quality as I'm now on Oxygen Generation 24 x 7 with chronic Emphysema."
“We're so glad you found what you were looking for at Sylvane! Thank you! ”
"Received my a/c unit quickly and in good condition. Very happy with the service. "
“Thank you! ”
"I was very happy with the product I ordered and how fast it came "
“We're so glad to hear this, thank you for being a Sylvane customer! ”
"Found item online, applied for credit and placed order. Great service, received item few days later."
“Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
A rep from Sylvane, Sylvane3, has responded:
“Thank you! ”