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Verified
5/5

2022-06-28

Great every time

"I have had no issues with ordering through Sylvane. The items arrive within 3 days of the order. I am happy with their service."

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Rep reply posted 2022-11-28
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer & for trusting us with your indoor air quality needs. ”


Verified
5/5

2022-06-20

Excellent service and parts for all major brands.

"Sylvane has a great website that allows you to locate replacement parts and accessories. I was able to get a replacement hose/window adapter for a portable air conditioner as well as a replacement remote control."

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Rep reply posted 2022-11-28
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2022-06-19

Buying From Sylvane was a Pleasant Experience

"Sylvane has a great website, making shopping a pleasant experience. The turnaround time to get items shipped was unexpectedly fast. The dehumidifier arrived in perfect shape due to excellent packing. I am completely satisfied with the performance of the Compact70 dehumidifier and would definitely shop here again. "

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Rep reply posted 2022-11-28
A rep from Sylvane, Sylvane3, has responded:

“We're glad you are enjoying your new Santa Fe Dehumidifier. Thank you for being a Sylvane customer! ”


Verified
5/5

2022-06-17

Works great!

"I love this; it does exactly what it's supposed to, and the only thing I had to do was trim the panel to fit to the window. "

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Rep reply posted 2022-11-28
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this! Thank you for being a Sylvane customer & for trusting us with your cooling needs. ”


Verified
5/5

2022-06-15

awesome on time

"seamless order process quick delivery"


Rep reply posted 2022-11-28
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2022-06-13

Prompt and helpful service

"Item arrived on time and in good condition. Execellent communications."

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Rep reply posted 2022-11-28
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2022-06-12

Portable AC/heater

"Great AC unit. Shipped very quickly. Best price on the Internet. "

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Rep reply posted 2022-08-11
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this! Thank you for being a Sylvane customer. ”


Verified
5/5

2022-06-10

Excellent experience

"We were glad to find a part for our discontinued Honeywell room A/C!! We know how Florida heat/sun degrades plastic so the vent hose to the outside disintegrated about 2 years after we bought the A/C. Sylvane to the rescue. They had the exact size we needed, fit as it's supposed to! It was easy to order, the hose came even sooner than expected. perfect experience."

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Rep reply posted 2022-11-28
A rep from Sylvane, Sylvane3, has responded:

“We're so glad you found what you were looking for at Sylvane! ”


Verified
5/5

2022-06-07

Sylvane is the best!!!

"I ordered a replacement connector for my hose and it came right away! Sylvane is also the only place I can parts for my Honeywell AC unit."

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Rep reply posted 2022-08-11
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this! Thank you for being a Sylvane customer. ”


Verified
5/5

2022-06-02

luckily happy

"Everything went fine with price, delivery, etc. but when unpacking the heater I noticed several LONG, DEEP slices on the side of the carton from a box cutter. Luckily, the contents were undamaged. Just a note: The wiring instructions weren't so clear. Luckily I know how to do it. "

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Verified
5/5

2022-05-26

Product in stock and fast shipping

"As a contractor we are constantly looking for product in stock and at a good price point. This one fits the bill. "

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Rep reply posted 2022-06-01
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this! Since you're a contractor, don't forget to take advantage of our Pro Pricing! You can check our website for details or reach out to our Customer Service team for more information. Thank you for being a Sylvane customer! ”


Verified
4/5

2022-05-19

Satisfied

"Dehumidifier showed up and works great. Took a little longer than expected but still an overall good experience with sylvane. They had lower price than everybody on the internet. Even lower than the dehumidifier company themselves."

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Rep reply posted 2022-05-25
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer!”


Verified
5/5

2022-05-05

Great product

"Great product. I was having trouble finding the Mitsubishi gl. Other companies claimed to have it until I tried to check out. Sylvane had the system I wanted at a very competitive price. The unit came quickly with no issues. I will definitely shop Sylvane for my next units "

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Rep reply posted 2022-05-25
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
4/5

2022-05-02

Bought used cooler

"We always liked the CP70 cooler, but buying a used one wasn't the best idea. The pump in the cooler did not work, so we are going to have to buy a new pump. We realized that it was risky buying used and it proved to be true. We have several of the coolers and the used one was the only one we could find, so took the chance. I am sure it will be a great one once we replace the pump."

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Verified
5/5

2022-05-02

Great Customer Experience

"Good selection of product, excellent communication with order, fast shipping. I did miss a 5% promotional offer ( I clicked it and thought it applied, but it didn't). Sent an email inquiring as to whether it could be applied ex post facto, but never heard back. It was 100% my fault, but a response would have been awesome. Otherwise, it was an A+++ experience ... LOVE the dehumidifier unit. "

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