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Verified
5/5

2022-02-03

Solved Flow Resistance Problem

"The fan is quiet and works great. The switch is a neat little innovation that works without fail. My fan is located closer to the electrical panel than the dryer, so I installed the switch in the main electrical panel on one of the power wires to the dryer. Dryer is definately drying the clothes faster."

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Rep reply posted 2022-03-02
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this! Thank you for being a Sylvane customer! ”


Verified
5/5

2022-02-02

Recommended dealer

"Your staff was very helpful in understanding our needs and processing our transaction. Excellent selection of products and competitive prices. Website very informative."

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Rep reply posted 2022-03-02
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, Jim! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs. ”


Verified
5/5

2022-02-02

Great prices combined with great customer service

"I ordered an electric heater at a great price. The only problem arose when the delivery date coincided with a large snow storm. It arrived late, but was packaged well and the company customer service followed up on both the delivery and the heater operation."

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Rep reply posted 2022-02-02
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! We hope you are staying warm with your new heater! ”


Verified
5/5

2022-01-26

Fast Delivery and Great Product

"My vacuum is the best!!
The ordering and delivery were easy and quick!!
Would definitely order from here again!
"

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Rep reply posted 2022-02-02
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this! Thank you for being a Sylvane customer! ”


Verified
5/5

2022-01-17

As advertised

"Great price.
Fast shipping. (with tracking)
Couldn't expect more.
"

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Rep reply posted 2022-02-02
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2022-01-08

Excellent comany

"I was hesitant when I ordered a Delonghi 1200 heater from Sylvane. There were all kinds of prices on the internet, it was Covid time and I'd never heard of Sylvane. I did know that the 1200 Delonghi were the brand and model I wanted. Sylvane's price was so good, I was afraid it would be a knock-off! So glad I trusted this company. Goodness, was I pleasantly surprised!
Not only did I get the genuine Delonghi I was looking for specifically, but it was shipped out and on my doorstep in record time! I would definitely buy from this company again! Thank you, Sylvane!
"

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Rep reply posted 2022-02-02
A rep from Sylvane, Sylvane3, has responded:

“Hi there,

We're happy you found us! Sylvane only sells genuine products and accessories, and we are glad you found the one you were looking for!

Thank you for being a Sylvane customer and for trusting us with your heating needs. ”


Verified
5/5

2021-12-23

humidifier filters

"service was great. Just wish filters were cheaper . (maybe a better price with a quantity purchase?)"

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Rep reply posted 2022-01-03
A rep from Sylvane, Sylvane3, has responded:

“Be sure to sign up for our emails for information on sales throughout the year! Thank you for being a Sylvane customer! ”


Verified
5/5

2021-12-20

Shipped fast, good product availability

"Sylvane had the demineralization cartridges for my humidifier that Amazon did not."

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Verified
5/5

2021-12-17

Another Non-Amazon Purchase

"Lately I've been trying to find other places besides Amazon to shop online. Sylvane proved to be a good alternative. I will definitely use them again."

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Rep reply posted 2022-01-03
A rep from Sylvane, Sylvane3, has responded:

“We're glad you found us! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs!”


Verified
5/5

2021-12-10

Great product descriptions. Quick shipping

"Great product descriptions. Quick shipping "

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Rep reply posted 2021-12-10
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
1/5

2021-12-09

Not even close to what was promised!

"Trying to keep 150 sq. ft. between 45 and 55% for my musical instruments. But even set on 75% it can't reach 55%, and to keep it above 45% I can't open the door to another 200 sq. ft. (should be able to do it all as advertised) without it starts to drop, and I have to have it on high warm mist which makes 120 hours impossible. I am bitterly disappointed, as I bought this expensive model to make sure I would have no problem. This after talking to customer service to make sure I was doing it right. Yet another ripoff from a so-called reputable company!"

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Rep reply posted 2021-12-09
A rep from Sylvane, Sylvane3, has responded:

“Hi Jeff,

I just spoke with our Customer Service team who has no record of you reaching out to us regarding this issue. Could you have contacted the manufacturer thinking it was Sylvane?

From the details you have given, this product should work as expected in your space, but there could be other environmental factors at play that we are unaware of. If you'd like to speak to someone on our team regarding your order or this product, please reach out to us at 1-800-934-9194 or use the Live Chat function on our website.

We hope to get this worked out for you! Thank you for being a Sylvane customer. ”


Verified
5/5

2021-12-03

Good transaction

"Fast shipping
Decent price
Good product
Good customer service
"

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Rep reply posted 2021-12-08
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this! Thank you for being a Sylvane customer! ”


Verified
1/5

2021-12-02

Dishonest Company

"If I could give Sylvane zero stars I would. I ordered a wall heater over a month ago online. It was in stock at the time. After a couple of weeks, I received an email stating that my order was out of stock and I was informed that the new estimated delivery date was a couple of weeks later. That date came and went with no new notification. I called a Sylvane representative and was told that they have absolutely no clue when I could expect my order. I am renovating an apartment and I have electricians waiting to install the wall heater. After over a month, I had to cancel my order and decided to order a heater from a more ethical business. Now I will have to do my own installation because my electricians will be off to another job site. All this could have been avoided if Sylvane had been upfront and honest from the start."

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Rep reply posted 2021-12-08
A rep from Sylvane, Sylvane3, has responded:

“Hi there,

We apologize for your experience with us. I just spoke with a member of our Customer Service team who looked up your order.

Per Customer Service, we were told the manufacturer had this product in stock at the time you purchased but we were not given correct inventory information and this product was actually out of stock.

We sincerely apologize for this and will work to ensure this does not happen again in the future.

If you'd like to speak with someone on our team about this, you can reach us directly at 1-800-934-9194 or use the Live Chat function on our site.

Thank you for being a Sylvane customer. ”


Verified
5/5

2021-11-28

great product

"great product and price i had checked everywhere some company wanting extra for shipping this company shipped free also got it in two days "

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Rep reply posted 2021-12-02
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2021-11-27

Fast shipping

"The item I ordered was exactly what I needed and was shipped same day. I received it within 2 days. "


Rep reply posted 2021-12-02
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this - thank you for being a Sylvane customer! ”