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Verified
5/5

2020-01-23

De-humidifier Purchase

"Great Service, excellent product and fast deliver!!"

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Rep reply posted 2020-01-24
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this - thank you for being a Sylvane customer! ”


Verified
5/5

2020-01-23

Outstanding all way!

"
Fast Shipping as promised.
"


Rep reply posted 2020-01-24
A rep from Sylvane, Sylvane3, has responded:

“We're happy to hear this, thank you! ”


Verified
5/5

2020-01-23

Great

"Great price, quick delivery "

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Rep reply posted 2020-01-24
A rep from Sylvane, Sylvane3, has responded:

“Thank you, we're happy to hear this! ”


Verified
5/5

2020-01-22

Very good

"Good product. Fair price."


Rep reply posted 2020-01-24
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you! ”


Verified
5/5

2020-01-22

Dimplex Haley Electric Fireplace TV Stand

"Product delivered as promised and in great condition"

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Rep reply posted 2020-01-24
A rep from Sylvane, Sylvane3, has responded:

“We're so glad you are enjoying your new fireplace TV stand! Stay warm :) Thank you for being a Sylvane customer! ”


Verified
5/5

2020-01-22

great

"Sylvane is always great for purchasing filters of my IQAIRs and Rabbit Air since I started to use them back in 2016 when I moved in my new house."

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Rep reply posted 2020-01-24
A rep from Sylvane, Sylvane3, has responded:

“We are so happy that we carry the filters you need for your IQAir and Rabbit Air units! Thank you for being a Sylvane customer! ”


Verified
5/5

2020-01-21

Great products & selection

"I've shopped with Sylane several times, and have always found them to provide great products at competitive prices. Shipping is very fast, and in fact my last order was delivered faster than expected."


Rep reply posted 2020-01-24
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this! Thank you for being a Sylvane customer and for trusting us with your indoor air! ”


Verified
5/5

2020-01-21

Good as advertised

"Good price, goo service n good quality product"


Rep reply posted 2020-01-24
A rep from Sylvane, Sylvane3, has responded:

“We're happy to hear this, thank you! ”


Verified
5/5

2020-01-21

Service and delivery

"Ordered a Aprilaire 1850 for my new home and the sale and delivery service were were the absolute best experience I have experienced in quite a while. Will definitely order from this company in the future."

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Rep reply posted 2020-01-24
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear that you had a great experience with us & are thrilled that you are enjoying your new Aprilaire unit! Thank you for being a Sylvane customer and for trusting us with your indoor air! ”


Verified
5/5

2020-01-21

Filter order

"Quick and Easy to use. Easy to use"


Rep reply posted 2020-01-24
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this & hope you are enjoying your new filters! ”


Verified
2/5

2020-01-20

Aprilaire Dehumidifier

"Ordered one with a plug, got one that had to be hard wired into our electrical system. "

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Rep reply posted 2020-01-21
A rep from Sylvane, Sylvane3, has responded:

“Hi there, we're so sorry this happened! Please give our Customer Service team a call at 1-800-934-9194 to discuss your return options. Thank you! ”


Verified
2/5

2019-09-16

Wish they were better

"Wish they were better. Phoned In my order so I might get advice from the experts. No expert here. Show me a device for 200 percentage value and could not consult with the appropriate installation accessories. You should’ve done better "

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Rep reply posted 2019-09-19
A rep from Sylvane, Sylvane3, has responded:

“We apologize about this experience you had with us. We would love to give it another shot and help you find what you need. We have extensive articles on our site that may help point you in the right direction or you can give our Customer Service team a call back at 1-800-934-9194 and they would be more than happy to help you. ”


Verified
5/5

2020-01-20

Great so far

"Fast shipping, easy install with lots of options. Huge improvement over commercial dehumidifiers in the $200-$300 range."


Rep reply posted 2020-01-21
A rep from Sylvane, Sylvane3, has responded:

“We're so happy to hear this - thank you for being a Sylvane customer! ”


Verified
1/5

2020-01-20

Did not receive my order

"I ordered two of filter 1043 on or about January 6 2020 and have not received it and did not get any notification of when they were shipped! Am very upset about not getting the filters!"

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Verified
4/5

2020-01-20

Heater

"Product came on time, but the package was a mess and obviously re packaged and the product was used before. I was going to send it back immediately but decided to give it a try in my sunroom to see if I could get the chill off. I’m not at all impressed with the heat the product puts out. I plan on returning it , hopefully for a full refund.
"


Rep reply posted 2020-01-21
A rep from Sylvane, Sylvane3, has responded:

“Hi there, we are sorry to hear that you are not enjoying your new heater. Please give our Customer Service team a call at 1-800-934-9194 to discuss your options. Thank you! ”