"Horrible customer service, I want to return an item that doesn't work for me. I have dealing with customer service for eight yes 8 days. They won't reply more than one email per day and they are making me pay the return shipping. Don't buy from this company it is worth it to pay the extra money to deal with a good company. They are slow to respond. Expect three days at first then well you know.... "
"Terrible road blocking ethics conducted between Woodbury and Murfreesboro"
"Sure, great price but that isn't worth anything if there isn't stock & a guesstimate at best when the backorder is released.
In the meantime your credit card is charged, find your way through the cancellation process & wait 10-15 business days for a refund
Tdot, I don't think so"
"Ordered long tube headers, after a week they said it would take 1 month, after 1 month they said to me it would take 3-4 months before I get my stuff, but on the website it doesn't say that. I bet money they know roughly how long is the waiting time but they don't tell you hoping to make a "sell" and take your money to live with for awhile. I got lucky, I got my money back by threats of legal actions because they were not in a rush to pay me back when I canceled the order. My advice, stay away. Pretty sure those 5 stars comments are bought from social media and fake accounts like many websites out there do nowadays."
"Bad experience with there site ordered product, said it was in stock… They cancelled the order saying the delivery address was not correct. Total crap.. used another site . Don’t waste your money or time."
"I orders tires for the car in stock on web sight. a couple days later a received a letter saying that the ties are out of stock , and wont arrive till 4 to 6 weeks ,so i cancelled the order and heard nothing them from days so I check the status on line and found out they sent the wrong email address on there profile and i had to confirmed that the tires were sent to my real email address and they sent it to the wrong email address. so i had to open an new email address to cancel the order from the email address they sent wrong, from there 4 days later i had a conformation on Dec 1 .2021 the a refund has be done and refunded the credit on credit card ,3 to 7 working days, well it never got the refund after 10 days later still waiting ,so i emailed then again and told them were is my refund ,couple days later I called my credit card company up and told them whats going on the 3 days later, the company sent me a email stating that i should order some thing else or find different tires witch i am not waiting for tires for 6 weeks ,never deal with company again, there taking orders over there web site in stock, but days later get an email saying that nothing is available, sure they take your money and credit card info but you will never see your product for months"
"Their customer service is a joke--I think the employees are too lazy to answer their phones. Tdot claims to have the largest supplies parts in Canada--that is inaccurate and false, also fraudulent--I ordered Power Stop Brakes in the summer--I waited three months--Tdot failed to update me, nothing was transparent, and they offered no apologies to make me wait so long. This company is a joke!!!! Don't waste your time. Thanks for reading my review. "
"Ordered a tuner from these clowns needed 3.5l gas they sent me gt diesel been trying to get the info to send this back to them so I can get what I had Ordered back and forth emails can't call or speak to anyone do yourselves a favor and purchase elsewhere. "
"I PURCHASED FROM TDOT A BBK FUEL PRESSURE REGULATOR ON OCT 1/21 ONLINE FOR THE TOTAL AMT OF $ 250.84 INCLUDING ALL TAXES AND DUTIES PAID BUY THEM IN TOTALSO I THOUGHT THIS IS FALSE AND B.S. ON THEIR PART WHEN THEY SAY THEY WILL PAY YOUR DUTIES AND TAXES THEY WERE GOING TOPAY NOTHING AND LEAVE ME ON HOOK FOR A ADDITIONAL $ 105.86 IN TOTAL FROM UPS FOR CUSTOMS AND BROKERIGED SHIPPING CHARGES TO BE PAID BEFORE THE SHIPMENT ARRIVES AT MY DOOR. THIS IS NOT GOING TO HAPPEN THIS ITWM IS GETTING RETURED TO THE SENDER THIS COMPANY IS FAKE THEY TEL YOU ONE THING AND THE REST IS B.S. NEVER RECOMMEND ANY ONE DO BUSINESS WITH THIS COMPANY AGAIN"
"Very disappointed!
I used the part finding tool on their website to purchased a set of brakes for my 2017 Ford Explorer Sport.
The parts arrived and they were for a base model explorer with smaller rotors. I explained (and proved) that their part finding tool gave me the wrong part numbers but it didn't matter. They said I could return the parts but I had to pay for shipping (and duty) back to the US, even know they claim to be a Canadian Company. On top of everything, you can only deal with their customer service through email which is extremely slow and frustration. Don't be fooled, they claim 30-Day No-Hassle returns but nothing could be father from the truth.
I wish I would have read the reviews on this company before making my purchase. It seems that I'm not the only one that has had a bad experience."
"ordered an exhaust system from aFe in may 2021 and got it end of august 2021. The original shipping date when i bought the part (getting charged full amount) was 30 buisiness days max. Then came a series of excuses blaming it all on the supplier in the usa. Whats the point then of ordering from this place if i could just buy directly from aFe? No savings and no service. Just a mediator that doesnt even do thier job?? Oh and there was also a tac weld broken off the rear cat. "
"I purchased a Track bar for my jeep. Took 8 weeks for me to get with no explanation. When I opened the box, it was missing a bushing. I immediately emailed them(because if you call the 1800#, it hands up on you at the end) and requested a refund also attaching a picture of the missing bushing. I very been waiting for 4 weeks and still nothing.....
Peace of crap of a company."
"Well...as soon as I got a couple emails the first few days giving me excuses for delays I knew it was going to be a long wait...I am still waiting for a simple part for my truck. 12 weeks later."
"My miserable experience started at April 6, and still going on when I placed my first order for Bilstein special order struts with them and it was my first experience with Canadian performance company because of good price and to avoid the shipping chaos occurred during Covid 19 but turn out to be a disaster for items which was suppose to be delivered after 4 to 6 weeks but still not yet after 14 weeks.
This is classified as performance parts supplier which can't manage one order for 14 weeks now.
Disappointed beyond description and my advice to you is not to deal with them and save your time and efforts"
"I was having a hard time finding Michelin tires for a good price but TDot was able to find them. Shipping time was reasonable."