"After placing a $500 order, the company e-mailed me and stated "We just wanted to let you know that we use PUROLATOR as our shipping courier and the address you listed is actually a rural area which requires additional shipping fees. The additional charges will be totaling 237.84 $ + TAX. This is not profit to us, but only the change in price due to your rural location. "
I live in a capital city -- that is certainly serviced by Purolator.
TDot's website states: "Free Shipping Anywhere in Canada"; and "The best part: there are no hidden fees and shipping is free!"
What a joke!!
I cancelled my order"
"Ordered a 13707 hitch last night.Everything was ok money was charged to my credit card Oups this morning they don't have the product.50 to 55 days before I receive it.Guess they sold the one they have in inventory over night.I think I found one in Edmonton It's gone be an expensive hitch Lol"
"I ordered KW suspension for my GTI. It was not in stock and they advised me it was coming from Germany in 6 weeks. To my surprise it arrived in 3 weeks and they fit perfectly! "
"I ordered the Magnaflow catback from TDot and was worried it would sound like a fart can but the car now has a nice deep tone and no vibration "
"Amazing to deal with a Canadian company with an excellent selection of parts, service and local folks! My exhaust system is great! "
"Parts came on time. One of the rotors was damaged but from the manufacturer or courier. They replaced it quickly without any hassle."
"My Diablo tuner arrived quickly, in good packaging and the price was decent. I feel a huge difference in the acceleration and mileage of the truck. "
"Just got a new set of rims and they were straightforward about the expected shipping delays which I was ok with. "
"I mistakenly ordered the wrong part for my Jetta and after e-mailing customer service about it I was actually very surprised how quick they got back to me to resolve the issue. "
"Been purchasing everything from TDot from brakes to performance parts for both my car and my wife's car and I've never had a negative experience. I find them the most reasonably priced and staff is helpful and quick to provide any shipping updates on orders. Recommended."
"Delivery came much faster than expected! Team was very informative and quick to answer any questions. "
"Said 3-5 days till delivery , but after a week still no shipping info and they have no clue what’s going on , paid $600 to get the run around ! They took payment right away tho "
"I ordered brake parts, they send a broken pad and i couldn't wait through their lengthy return timeline to have brakes in my car, i an now weeks into the refund process with no end in sight, avoid this company. "
"Hawk HPS 5.0 were a great recommendation. Low dust and excellent bite. "
"Lots of options to choose from. If you are lost or confused send them an email or call. They can help you choose what is right for you. Excellent Service."