"this experience was perfect. last experience, about two weeks ago, I couldn't even get someone to answer or call back after 4 attempts. never heard back, lost out on a sale."

"This was an easy way to order."

"Love your clothes and service. The best!"

"Lindsay was excellent in her role & offering assistance!"

"Since I had a problem ordering online, I ordered by phone and the associate was very helpful placing my order. I love shopping with Talbot’s as everyone is very friendly and helpful"

"The online specialist with exception of Anna were incredibly unable to fulfill the values which Tablots states. Issue remains unresolved."

"Closing your Manhattan Beach store was the worst decision ever made. The staff was friendky, helpful, and knowledgeable - unlike your Rolling Hills store."

"I shouldn’t have had to have this phone conversation"

"Extremely helpful and polite"

"My customer service rep was outstanding and provided excellent and fast service."

"I wish I had gotten her name. She was so understanding and very helpful. She made my experience returning an item easy. Also re-ordering an item. Answered all my concerns."

"The call back did not work. There was no one on the line when I received the call."

"The first day I called I left my number but did not get a call back. The next time I was so long on hold I gave up. The third time (the day I ordered) I got through after about five minutes."

"Order was placed satisfactorily I am waiting for it to arrive"

"Phone experience excellent. I called because i noticed that the sales associate in store ordered wring size sweater for me. When i called a few hours later, that size was out of stick"