"overall it has been a horrible experience"

"Quicker response., long wait to place order, chose call back, first response told me I didn’t have an account, wrong!! But finally got it and placed order."

"Great results and issue corrected immediately. Thank you."

"Lynn was a delight to work with. She went above and beyond to resolve the problem, then placed a new order for me."

"I have been a Talbots customer for a very long time. I am excited that the dress I ordered is for my daughter"

"The representative was great! He placed the order, acknowledged my rewards certificate and applied that as well as my special cash bonus to my order without promoting. Very smooth process! Thank you!"

"The sweater I purchased was stitched to tightly around the neck. When I pulled it over my head it ripped and the stitching unraveled. It is ruined and I will be returning it."

"This was my 3rd call to change a street address. First 2 did not speak English well and could not accomplish the task. This resulted in orders being returned to you"

"The rep was totally responsive to my question. She was quick to advise my next course of action and walked me through it. All is well."

"The service personnel was very helpful and resolved my issue."

"Very friendly and helpful."

"This person was extremely helpful to strategize how I should order now that ALL the Talbots brick and mortar stores have closed in Seattle area."

"It was a complicated transaction and Awilda was very good"

"Just feel in the last 2 years or so the prices are way to high for the merchandise. i use to spend 1,000 a year and now only 500 because I take to shopping at Macys wherethe sales are better and the pricces are lower to begin with. Several of my friends feel the same way"

"This first person I called (a man) and talked to was uninformed!"