"I have always loved Talbots clothes for the look and style plus classic touches"
"Talbott has nice fitting clothes. Like that Talbots offers tall sizes."
"Representative helped to come up with a solution after listening to my concerns and confirming that she didn't think my package would arrive on time. I appreciate her help."
"The representative could not have been more helpful. Attempting to place an order online has been difficult MANY different times."
"I am so dissapointed in Talbots attitude toward me!During my order I spoke to 3 people …the first was rude unhelpful and aggressively I knowledgeable. The other two were helpful and ASSUEERED me me after a 35 minute wait my items were in stock and I would receive them! The next day I received an apology stating I would not receive the items I ordered! Your right hand doesn’t know what the left hand is doing! What is the purpose of ordering from you if yo feed customers lies!We live in an automated age this behaviour is inexcusable!!!"
"Associate asked if I had any promotions and I stated yes. It was stated in the catalog and I don’t understand why he didn’t know"
"I received excellent Customer Service."
"I ordered a gift card for a friend and it was delivered yesterday in a lovely package. Thank you"
"I love Talbots. I love the quality. I was very impressed with the professional representative that assisted me. Thank you, always."
"Enjoyed a call that I usually dread making, solving a problem over the phone"
"Before speaking to this associate, which was close to 2 o’clock in the afternoon, I had been on a hold call back from 10:20 in the morning. This is the first time I have ever been disappointed with Talbots not returning my call. I had to call back."
"I placed a phone order for a 2 piece jogging outfit and have not received it."
"The person I talked to promptly addressed my concern."
"I was super impressed with this representative - she fixed the problem and is responsible for my decision to get my own credit card from Talbots. My last card was in my husband 's name and is no longer valid. Comenity was very rude. Thanks for this person on the line."
"Sometimes the wait time to get an associate is 10 minutes or longer."
"Great. I wish the sizes were better described."