"This time a gentleman handled my order… he seemed “ new”…. He completed it but the women I usually deal with seem more experienced."

"The associate I talked to was very helpful. I had some Talbot reward money to use and there was no place online to post it. He was so helpful and placed the order for me using my claim rewards!"

"I had not received a sweater I had ordered. The lady I spoke with canceled the order and I reordered. She was great!!"

"Call center associate was a delight. Sorry I can’t remember her name"

"Whenever there is a reason for me to contact Talbots employees are always respectful and helpful with the merchandise’s. They are very knowledgeable of the rewards and promotions currently available."

"Need to get better associates for online orders."

"I’m a bit confused about how I get a refund since there was nothing where I could put my name or why I was returning the item"

"The representative I dealt with she was awesome, very knowledgeable, policy and friendly."

"The sizes are not consistent. A 4 jacket has always fit. The new 4 is too big some of the time. I called to exchange a jacket. I do love the jacket."

"Talbots at Green Ridge in Greenville, SC helpful and friendly at all times!"

"The Associate was very nice and knew what to do to help me. Apparently Facebook has a different price than the website and I had trouble placing the order so I called!"

"I was unable to use my $25 rewards online. The associate placed my order and applied the rewards."

"Phone experience was great. What I didn’t like was that I had to go out to return package when it was damaged. Yes, postage was paid but now have to wait for it to be returned to credit my account. And then in 24 hours I received FIVE emails reminding me to return item!!!!!"

"Extremelly customer friendly & accommodating"

"I called to place an order the fist time. She ordered the incorrect size. I called again & he ordered my correct size plus gave me a 10% discount for the other associates error."