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Verified
5/5

2014-06-13

"Tanga has great deals and reasonable shipping. I would definitely recommend them to anyone"

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Verified
3/5

2014-06-13

"I ordered the set of nail polish. When I took them out of the mailbox I could smell nail polish. I carefully unwrapped the package and found 2 caps on the bottles were loose. One was so loose it had spilled on to the others. I used nail polish remover to clean off the bottles. When I applied the peach sparkly polish it dried rough, not smooth and shiny. I even applied a top coat and it still didn't shine. I will not be ordering again.

Follow up.....Tanga did contact me and reimbursed my money. They were very kind and I will
purchase from them again!
"

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Rep reply posted 2014-06-13
A rep from Tanga, tanga, has responded:

“Hi there Linda100859,

I am so sorry to hear about the quality of the nail polish that you purchased. I see that you also have not contacted our awesome customer service staff about the problem.

For future, we would love to assist you! I have sent you a private message as well, in hopes to take care of the situation.

Thanks,

TangaAllison

Customer Service Manger”


Verified
1/5

2014-06-09

"Just received my order of 1X 3-Pack Mechanix Wear Extra Grip Glove Large. Total $20.49. I am so disappointed. They are very low quality cheap looking and feeling not to mention they won't fit on my very small hands. There is no paper work in the package with return info. The next problem is I can't contact them. All the links they provide in the order emails take you to a customer service page with no links to contact them. Their website leads you to believe they care and will make you happy. This isn't the case and warn anyone else to avoid them. I have ordered from them in the past and until now haven't needed to contact them. I am worried about my next order I placed before I received the gloves. I wish they would contact me and make this right."

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Rep reply posted 2014-06-09
A rep from Tanga, tanga, has responded:

“Hi there Gary-Moore,

I am so sorry to hear about this! I do hear that currently one of our awesome representatives is on the phone taking care of you! We are terribly sorry to hear that the link to our customer service has not been working for you.

I have let our programmer know about the issue, and we will make sure that we have no other issues! Thanks so much for making us aware of the problem, we appreciate you!

Thanks again Gary-Moore!

TangaAllison

Customer Service Manager”


Verified
5/5

2014-06-09

"Easy purchase and fast delivery. We received our order a few days later; I am very pleased with my first purchase from Tanga."

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Verified
5/5

2014-06-09

"I love all the great deals on tanga.com I share it with friends and shop on here all the time
The items come in a decent amount of time
I have not had to return anything yet
Only one ring came in the wrong size but I gave it to my daughter
I love I can buy gifts and have them sent right to the people since my children and grand children do not live in the same town
"

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Verified
5/5

2014-06-08

"I've bought various items from Tanga.com over several years now. Once or twice (out of a couple dozen or more orders) there was a defect with a product or a mistake in the order, but their Customer service was prompt and outstanding in either refunding or paying for return shipping on those items. My only request is to put the puzzles back online!!"

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Verified
5/5

2014-06-08

"I have been using Tanga and its affiliates for shopping every since I discovered them... I have always been happy with the turn around time, quality of merchandise and variety. I am a great grandma who lives out in the country so I do a lot of online shopping...and Tanga has become my biggest friend... something for everyone!

Thank you Tanga... Joann Drye - Sapulpa Oklahoma
I have ordered many things but didn't keep the order numbers or dates , but found this one... in fact I just recieved a package yesterday but it didn't have any info in the package... just Tanga on the outside...
"

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Verified
1/5

2014-06-07

"I have the same exact issue as Scottyjoe2 below on my Beats Studio ordered at the end of May, 2014.

I too received what I clearly feel to be counterfeit merchandise. On receipt of my headphones I was immediately skeptical of the fact that it came inside a clear plastic bag with no product box, documentation, manual, guide, or warranty info. The included cables, cloth, and batteries do not match OEM specs after a discussion with both Beats and Monster customer service. Although Tanga advertised these headphones as refurbished and specifically re-certified, there is no serial number or signature behind the battery cover for an authentic product and even bears the same 8 "serial" numbers on the headband for a product review that exists online from March of 2010. Attempting to register with Beats produced a “serial already in use error”.

I have ordered with this company in the past and understand that they are a small company who I would like to support. I am waiting to hear from customer service...
"

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Rep reply posted 2014-06-09
A rep from Tanga, tanga, has responded:

“Hi there Disappointed...

I am so sorry to hear about that. First, let me say thank you for letting us know about the problem. I have gone ahead and made sure that a return label has been sent to you so we can review this item ourselves.

Looks like one of my trust customer service representatives has already sent one to you via email. I will go ahead and message you privately regarding the process.

Thank you so much again for letting us know about the problem!

TangaAllison

Customer Service Manager”


Verified
5/5

2014-06-07

"I ordered a set of pans on here, they shipped so quickly I already have them As of 6/6/14! They are beautiful pans, not damaged or anything crazy like that. Tanga is great site full of awesome deals, who doesn't love a great deal??? "

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Verified
5/5

2014-06-07

"I recently purchased a 5 pack knife set. I do alot of cooking and have some very expensive knives. These knives arent top of the line chef knives but they are great quality for the price. I am very pleased with this purchase and look forward to cooking more with them. The only complaint I have is they came loose from their packaging during shipping and one of them had a rather large ding in the blade. However for the price its an easy fix with a knife sharpener."

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Verified
5/5

2014-06-06

"Highly recommend Tanga. I have purchased several items from them and have never been disappointed!! Fast shipping and great customer service!"

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Verified
5/5

2014-06-05

"I am very pleased with groupon's customer service and how they went well beyond for me when I wanted to return an item that was not right for me. they not only agreed to refund my original money but sent me a postage return label -- not too many companies do that. I purchase a lot from groupon and this is the first time I had to return something. "

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Verified
5/5

2014-06-05

"When I first heard of Tanga I thought they were a joke, but fast forward a month and I'm a Tanga VIP. Tanga has the best prices anywhere, trust me, I double check all the time and still haven't found anything cheaper (VIP also get a slight additional discount). They always have amazing and practical products. I've ordered upward of 20 products from them, all of which are both quality and shipped safely. Shipping may be my only complaint with Tanga, but even that isn't bad.
Their products vary in shipping time and shipping price, but that's because (if you read their shipping policy) it's essentially dictated by their partners and so I can't blame them. They also use different shipping companies which at first I found weird but then realized it's so that they can give us the best deals.
All in all, I love Tanga. They get me great deals on awesome merchandise and, unlike bigger companies, I still have (a lot) of cash left over! Thanks Tanga!
"

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Verified
5/5

2014-06-05

"Tanga is awesome if you have enough time to wait for your items. So far from all the items I have ordered the quality is great. The service is incredible too. Small company with great potential."

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Verified
5/5

2014-06-05

"the best online store i have come across in a long time i just love tanga"

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