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Verified
4/5

2014-05-30

"Summary: Cheap and sometimes useful merchandizes.
Suggestions: Scrap shipping charge. Set a minimum for free shipping. Or have free shipping promotions. Expand the variety and usefulness of the merchandizes. Further reduce prices to become more competitive.
"

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Verified
5/5

2014-05-29

"Over the past two and a half years I have bought approximately 50 different items from this company and I have been extremely happy with the quality and service they provide. I absolutely love the Tanga Company and will continue to do business without a second thought. I have had a couple of occasions where I needed to ask questions about an item or to check on the status of the order and they have always been very quick to reply with the information. Most items not only come in their original packaging, Tanga uses additional packaging and packs the items in additional box. The only problem I have had with the company is on the shipping and tracking of the items and this problem isn't really the company's fault. UPS FedEx and DHL have some kind of set up with the USPS, where the final delivery is by the USPS. Once the package is turned over to the USPS it seems to drop into a black hole of tracking. I have never had a package lost, so the lack of tracking hasn't really been a problem. "

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Verified
5/5

2014-05-29

"Great company that has great prices, interesting products and a quick response to any questions or concerns. My only difficulty is the website is somewhat difficult to navigate, but I think it might be my cell phone."

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Verified
1/5

2014-05-28

"I am extremely disappointed with the service I am receiving from Tanga. My order contained a defective item and I notified Tanga requesting directios on how to make the return To date (5/28) I have only received excuses from Tanga about being a small organization of only 10 people with nothing telling me how to return the defective item. I will NEVER place another order with this organization!"

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Rep reply posted 2014-05-30
A rep from Tanga, tanga, has responded:

“Hi there pam1ela,

I am so sorry to hear about your frustration! I have reviewed your correspondence with our customer service, and I would love to shed a little more light on the situation.

Tanga has warehouses all over the United States! As this is the case, sometimes when you order if it comes from a specific warehouse we need to return it back to the specific warehouse. Currently, our customer service representative is in contact with that warehouse making sure we can get it returned properly.

We will need the item back before we make the refund. Again, I am terribly sorry for the frustration and will be emailing you privately for more information.

Thanks,

TangaAllison

Customer Service Manager”


Verified
5/5

2014-05-28

"Tanga is one of the greatest online resellers I've had the pleasure of doing business with. Aside from the expected, that their products are good and their prices are fair, they are very friendly when interacting with clients and are committed to my satisfaction."

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Verified
5/5

2014-05-27

"Customer service was awesome, I had an issue with some of my items not showing up, and they quickly responded and offered to re-ship them. I was incredibly satisfied with the level of profesionality, service, and general help during this issue. Thank you so much TangaJared and TangaLaura, you guys rock! :)"

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Verified
5/5

2014-05-27

"Great site! Easy navigation & ordering. Responsive and pleasant Customer Service! I've ordered several items from this site and will continue future purchases! Thanks Tanga!"

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Verified
5/5

2014-05-26

"My recent purchase was good. My package arrived within 5-10 days, nothing was damaged, everything was as described on the Tanga website. I've been a loyal shopper for over a year and will continue to do my online shopping with Tanga. I've recommended Tanga to my family ,friends, co-workers, neighbors and even strangers!
Tanga has the best prices and awesome products!
"

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Verified
5/5

2014-05-26

"Shopping with Tanga was quick and easy. All the products were delivered on time and was as described."

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Verified
1/5

2014-05-25

"Very dissappointed with my Tanga experiences. I've ordered from them on several occasions and have been happy about 1 in 4 times. Not a great rate of satisfaction.

I don't plan to place any other orders with them.
"

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Rep reply posted 2014-05-27
A rep from Tanga, tanga, has responded:

“Hi there TheHugsLady,

I am so sorry to hear this! I see that you recently contacted customer service. I am so glad to see that we are on our way to resolution for you, and we look forward to being able to fully complete your transaction with us.

We strive to get the best stuff out there for our customers. I have privately viewed your correspondence with us, and will make sure to pass on your comments about the items that you purchased.

Thanks,

TangaAllison

Customer Service Manager”


Verified
5/5

2014-05-25

"Absolutely Love the daily specials! I order several times per week."

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Verified
5/5

2014-05-25

"Awesome color and quality. Such a great deal!"

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Verified
5/5

2014-05-25

"I really love Tanga! I've already received my first order and couldn't be more pleased. I've already placed another order. The website is easy to navigate and the selection of items are very diverse and priced right. The checkout process couldn't be simpler. I check out their website on a daily basis for their daily specials. Tanga has something for everyone. "

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Verified
4/5

2014-05-24

"Many good deals. Worth looking at them."

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Verified
5/5

2014-05-24

"Tanga had an amazing deal that I could not pass up! I placed the order and in a few short days the product arrived exactly as described! I will definitely be ordering from Tanga again!"

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