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Verified
5/5

2006-04-06

"great customer service, easy to deal with, fast shipping... very willing to satisfy customer

Ordered a evga 7900 gt (showed instock), but really wasnt.. they offered to replace it with a more expense model (bfg version).. I'm happ =)
"

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Verified
5/5

2006-04-06

"Awesome price on an AMD Opteron Processor. Great email updates. No problem, fast shipping. Would buy from again."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Overall technical support
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5/5

2006-04-02

"superb customer service with excellent contact information"

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-03-29

"Very easy to work with and shipped my parts asap. They have excellent customer service and I appreciate the fact that give you cpu stepping info. Will definetely do business with them again."

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Verified
5/5

2006-03-29

"Being that tankguys was the only place in the US that I could seem to locate Team Group memory I decided to give them a chance. I'd never ordered from them before but had read an exhorbant amount of good reviews on different forums so I wasn't too worried.

I guess I really don't have much to comment on as far as service. My order was verified promptly and I was updated in a very timely fashion of the order status and subsequent shipping information.

Being that there were no issues with my order, I really didn't get to "test" their customer service per se, but the service I did receive was fantastic and in the future if I find myself needed to use them again, I would not hesitate to do so.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
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Overall customer service
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Verified
5/5

2006-03-18

"Ordered a specific CPU stepping TankGuys said they had in stock. Went to their forum and posted a question to make sure that would be the stepping shipped. TankGuys answered my question promptly, I placed my order late Tuesday. Received my order early Saturday of the same week. Will buy more from TankGuys. Two Thumbs Up.

Good commutation with customers
Prompt shipping
Delivered special request as promised.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
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Being knowledgeable
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Being easy to reach
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Verified
5/5

2006-03-17

"Thank you,
Prompt service and quality parts. Good follow up e-mails. Highly recommennd the Xtreem memory modules. Great ram at a great price. I'd do business with Tankguys again.
Sincerely,
Mark
"

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Verified
5/5

2006-03-16

"I purchased an AMD Opteron 146 from TankGuys and knew the stepping before I ordered the processor. I was exremely happy that TankGuys offered APO shipping :) They shipped extremely quickly and I will definitely be doing more business with them on my next build."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-03-15

"I purchased an Opteron 165 and a LanParty Ultra-D. I got a great price on the system board, and I knew the CPU stepping # before I ordered.
I am sure I will be ordering from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A

Verified
5/5

2006-03-12

"SWEET!!
1 day delivery to Ohio...no more CRAZY high shipping from California :D

best e-mail updates Ive encountered (and i buy LOTS of stuff from egg, zzf, mon. c, tiger etc)

this is a GREAT company, ill be buying from them again (and again and again)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-03-08

"An incredible purchasing experience. On top of giving me the best deal I could find anywhere, their communication is exceptional. The owners are also on their forum to answer any questions. Shipping was quick and well packaged. Can't think of anything that could have made this a better experience (unless everything was free or I got paid, I suppose. . .). Highly recommend! I'll be back for any future purchases!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2006-03-01

"TankGuys was awesome. Fast shipping, incredible customer service, and fast responses to questions.

They have a limited selection, but I love how they listed the steppings for certain CPUs. I'd highly recommend them to anyone!
"

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Verified
5/5

2006-02-21

"Great customer service. Within a couple hours of ordering they called me asking if I wanted to change shipping to a cheaper type yet it will still get to me in the same amount of time. The next morning it was shipper. Great price, and a great place to shop for CPU's, particularly Opertons, if you need a specific stepping. Highly recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-02-20

"Bought an Opteron 165. Loved that they let me select which stepping I wanted. Fast shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-02-18

"Probably one of the best stores on the net (better than newegg). Asked many questions and recieved the answers sometimes 20 minutes later, kept me up to date with the status of my processor, and got it shipped as soon as it came back in stock! Most excellent, and I will be making more purchases from them in the future!

Thanks guys!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
N/A
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability