ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.30/5
Chance of future purchase:
4.56/5
Shipping & packaging:
4.14/5
Customer service:
4.22/5
Return/Replacement policy:
4.47/5

5/5

2021-09-20

Responded to question in timely manner

"I purchased a shirt and three masks. Everything arrived as described. Quick response to my inquiry. I recommend this company."

Detailed Review Benchmark + -
Overall customer service

5/5

2021-09-20

Excellent customer service/nice quality shirts

"My mom bought my husband a shirt for his birthday. When it arrived, he loved it but it was a size too small. I contacted TeePublic to see if we could exchange. They responded in under 24 hours on a weekend to say they shipped the right size already and for us to keep the first shirt. I'm so grateful and my husband loves the shirt! It's nice quality and unique design. We will definitely order more!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-09-20

Great customer service! Replaced a month's old shirt.

"A shirt I had only worn twice and washed as many times began to show wear on the screen print and the left sleeve started to unravel and fall apart. Worried that I was stuck with a busted shirt I almost didn't write TeePublic but I'm so glad I did. They asked for a breakdown of what was up and a photo of the shirt and after they had both sent me a brand new shirt. Quality control's gotta be tough but great customer service definitely makes up for those kinds of hiccups."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-09-20

Will purchase again!

"Everything I received was high quality, and when there was a size issue, they fixed it immediately. A very good company to whom I will give future business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-09-18

Amazing Customer Service

"The people over at Teepublic are incredible. The sizing on my items unfortunately weren’t what I had hoped for, and they fixed my issue immediately, offering to send the correct sizes very quickly. I’ll definitely be coming back to purchase some more items from them in the future.
Thanks, Teepublic!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-09-17

A trusted experience with TeePublic

"I had not heard of TeePublic before, but loved the colors and designs of their tee-shirts.
So, picked a super looking one and took a chance that I would get something that came close to
the look I saw on their site. Wow, turned-out better than I hoped!
A good experience keeping me informed throughout the process and got my tee on time.
Thanks...a trusted experience that will probably bring me back again!
Bill
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-09-17

Multiple purchases with size exchange

"I have been very pleased with the comfort, sizing and accuracy of the design images of the Men's XL tees purchased. Same feelings for the Ladies tees. I made an oops and drastically miss guessed the size on a Ladies tee purchase and Customer Service stepped up and quickly re-ordered the tee in the size I should have ordered, no hassle, no questions, no return !! That's a super effort in keeping the customer satisfied and it is greatly appreciated !! Looking forward to the next design purchase."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-09-17

Great Customer Service!

"I ordered a shirt that ran small, I emailed to inquire about exchanging the shirt and it was such a fast follow up
that the right shirt is in the mail . Great quality shirts other than they run small! I will continue to order from Tee Public.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-07-09

Horrible quality shirt!

"Expensive prices, long shipping, bad quality shirt. Art melted and got messed up after 1 wash. I even did lower spins and less heat to protect it and it was ruined after I wore it once. Worst shirt of my entire life, do not use this stupid site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-06-04

The best customer service.

"Absolutely amazing customer service. The team were so so lovely and eager to help every step of the way. They seem like they genuinely love their jobs and that reflects on the fast shipping and excellent quality. So so happy and will be back many more times. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-05-05

Terrible Customer Experience

"Poor communication. Took over a week before the order was even processed. They claim to “match you with a nearby printer.” Apparently the closest one to Chicago was Florida. 9 days after I ordered I had to try and reach out for a status update. I received an automated email in return saying that everything is delayed due to COVID. No mention of that at all anywhere during the purchase process. Then I engaged chat and was basically made to feel like a terrible person for asking for an update when they still technically had one day to print and deliver it. Sure enough, we’re two days past the two week promised deliver and still no shirt. It was a gift and now they day of I’ll be looking for something else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-03-24

Buy with confidence !

"Ordered an interesting T Shirt that I've never seen before. It was a Grateful Dead / New York Mets "Steal Your Face" baseball shirt. Shipping was quick, shirt was very good quality. They had one of these Grateful Dead baseball shirts for all of the MLB teams ! Pretty much all designs can be ordered also in long sleeve T Shirts also. This design also is available on a coffee mug, a laptop case & phone cases also. They have thousands of different designs, just about anything that you would want. Very Highly Recommended !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-02-24

Very satisfied

"TeePublic's Customer Care is simply amazing.
They supported me at all times, they were serious, kind and very professional.
The Product is of excellent quality.
I strongly recommend it to everyone.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-02-16

Customer service

"I ordered 2 shirts, one arrived in the wrong size. Customer service responded immediately and corrected the issue. Good follow-up afterwards. Would definitely recommend "


5/5

2021-01-28

AWESOME!!

"I had a wonderful experience shopping with TeePublic. The customer service is exemplary! They are so welcoming, respond almost immediately to emails, and go above and beyond to satisfy a customer. I have bookmarked their website, and I will be shopping there again soon. Excellent quality and the logo design and artistic skill is superior. I highly recommend them! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges