ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

4/5

2019-04-06

Product delivered on time, as described.

"Will not hesitate to buy goods again from tennisexpress.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

3/5

2019-05-23

Late delivery

"I've bought a racquet bag and 2 pair of tennis. The bag and 1 pair was delivered on time, the other pair delivered 10 days later. If I knew it wasn't be delivered together I would have order a different pair of tennis shoes, since my nephew was playing tennis in miami, as a late delivery of the 2nd pair I had to spend money and resent it t ok Brazil where my nephew lives."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-05-22

Fantastic service as always ... Congratulations!

"We will certainly have many new experiences and remomendations"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2019-05-20

Excellent

"I ordered my tennis shoes online and received them within a few days as expected. Thanks! Best price around for the tennis shoes. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-05-18

Nike Women’s Apparel

"Fit and look was perfect. "


5/5

2019-05-14

I love these Nike tennis shorts (size M)!!

"I love these Nike tennis shorts (size M)!! They are just what I was looking for. The fit is perfect, they have side pockets for tennis balls, the waistband is very comfortable, the double layer over the underpants provides just the right amount of modesty. They are so comfortable to wear, I hate to take them off!! {^.^}"


1/5

2019-05-14

Still waiting

"My sons birthday is May 15 and on or around mid April I ordered a 6 racket tennis bag - it was listed as in stock when I ordered - two weeks after ordering I get an email saying the bag is on back order until a week or two after my sons birthday - when I inquire as to why it took weeks to get that response, no meaningful answer is forthcoming - meanwhile this was an important present for my boy celebrating his birthday and the start of his tennis lessons for the summer "


5/5

2019-05-05

Great store-

"I have never had any issues with ordering from here. Great products"


5/5

2019-05-02

Excellent!!!

"I received my tennis shoes and they were as awesome as I was expecting them to be."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-05-01

Just what I needed and it arrived fast!

"I was very happy with the recent shoe purchase I made with Tennis Express. The shoes arrived quickly which was exactly what I needed!"


5/5

2019-04-27

Great

"Great price and came before time given"


2/5

2019-04-27

Free Shipping advertised!

"Your whole marketing advertisement was for
free shipping and free returns; however, you charged us $14.95 for shipping!! A big disappointment!!!
"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2019-04-25

service at its best

"excellent, ..spot on response to my requests, and fast to my door
Thank You!
Jim
"


1/5

2019-04-25

Didn’t follow my instructions

"I’ve asked to send the items without individual bags since the overall weight of the package matter for me since I’ve sent it to Argentina. However, they don’t follow my instructions. It was so simple to do it !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-04-23

Great Service

"Top notch customer service. I was sent the wrong size and within two days of talking to Customer Service had the right size and a free return for the wrong size. Love Tennis Express!!"