"Tennis Express has always come through with the tennis goods starting a long time ago and continuing today. Shopping at the store or online is like buying a book from an English major. Highly recommend "
"Tennis express is a great experience. They are knowledgeable and don’t oversell. Always responsive to my needs "
"The demos were delivered in timely fashion. Only problem I have is when I tried to get you to match a posted internet price, the person I was dealing with was extremely slow responding and at first would not match. When I responded you will lose a sell over 5 bucks a racquet, I didn’t hear back for 2 hours. I went ahead and bought two from a competitor. 15 minutes after I placed the order I heard back saying you would match. I was disappointed in the communication I wanted to buy from you because we demoed from you, but, oh well."
"is the worst. horrible th"
"Ordered sneakers that turned out to be extremely uncomfortable during tennis & pickleball. Called to hopefully exchange them fir a better paur & a very rude girl told me in no way could I return them. When I asked to speak with a manager she told me he was not available. Not the service I experienced in the past.
diane mclaughlin"
"Promised 2 days. One item in the same order came in 2 days and the other came in 6 days. No one bothered to email to inform of the delayed shipping. Birthday present was not able to be given on time."
"Purchased the ball machine and when it arrived it was slightly different than expected. A representative worked with me and we were able to come to a positive resolution. Very professional organization!!"
"Popular items that disappear in other online stores can always be found here. I will shop here first from now on and save myself a hassle of searching. "
"Absolutely no problems. Did speak to a very nice representative about loving the racquet, which was used, some scratches, old strings and pretty loose tension about possibly buying the racquet, as is, but, as stated by the rep, no policy in place to comply with my request. I understood, but disappointed that it was never addressed by Tennis Express."
"Love you guys. Simple, efficient and very good price !"
"Husband lost 15 lbs recently. I ordered same size he's had for 20 years. Each item was too SMALL. His old clothes have not shrunk nor stretched. NONSENSE."
"I demoed a Pacific racquet and tried to purchase one set up exactly like the demo so I called in instead of ordering online to make sure that request was understood. However, when I received the racquet, the strings are obviously different and the logo stencil is red instead of orange like the demo. I don’t think the salesperson knew ho the demo was set up. I think they should know that. I like the racquet ok but it doesn’t play as well as the demo. The shopping experience was easy and fast. No complaints."
"My 2 pair of shoes came quickly and in the same package so I could try them both on at the same time."
"Well I loved everything about tennis express service and overall experience.I got my shoes on time and there were no complications.I also love that they checked back with me to see if I got what I ordered "
"We take a chance ordering product without seeing and touching, my experience only about 80% success with fit and look. With Tennis express you pay for taking the risk of fit and look. It cost me approx. $11 on potential $88 product to judge the fit. The cost they charged me to return the product. One of few that do this I'll stick with Amazon in the future, free return if necessary."