"Did order online. Clicked box to say shipping and billing addresses were different. When order was placed, the billing address became shipping address. Order was delayed while Tequipment straightened things out. "
"They have a large selection, great prices, quick shipping and their customer service is very responsive answering any questions that you may have."
"Thanks for offering GSA and EDU pricing, making it better prices than any other companies out there."
"Ordering a multimeter for our science class from TEquipment.net was affordable and shipped quickly for our end-of-year electrical experiments! The 8th grade students were engaged - not an easy task during the two weeks of school! Thank you!"
"Exactly what I was shopping for at a better price than anyone else!"
"I had to submit the tax exempt paperwork twice and they could not even acknowledge that they had lost it when I forwarded them the original email from 2 months prior. In addition a duplicate order had been placed before, but they seemed unable to find that order or the paperwork associated with it. Their office seems to be very disorganized and the online text help is worthless. There is a big disconnect between the online help and the phone help. Neither seems to know about the other and give different instructions and answers to the same questions. If you have the ability order somewhere else. If not, be warned and prepared for a frustrating experience. You will eventually get the order correct, but not without the need for blood pressure medication."
"Prices were competitive with other resellers, namely Amazon, and they have clear and full product descriptions and specifications ensuring the product is original and not counterfeit or knock-off. TEquipment is my go-to reseller for electronics and lab equipment."
"I have purchased from Tequipment for several years. I have never had a bad experience. As a matter of fact, I mistakenly purchased two 25 degree lenses for our T640 cameras. I should have investigated more closely as one already had a 25 degree lens. Tequipment very graciously accepted the return. I'm very statisfied with Tequipment."
"Great prices, excellent customer service and always receive order in a timely manner."
"Easy to find what you need and easy checkout thanks"
"Easy to order and received on time!"
"Fast shipping and good quality "
"I've purchased various equipment from TEquipment over the years. They have great prices, good products, and excellent customer service. If something goes wrong with the equipment, they stand behind it and take care of their customers. "
"Equipment was easy to order. The staff is always friendly and helpful. Prices are good. Item was shipped quickly and exactly as described."
"Tequipment has good prices and most important is the excellent customer service, whenever you have a problem they help you, period. Their support is top notch, highly recommended"
A rep from Tequipment.net / InterWor, TouchboardsBrian, has responded:
“Thank you for bringing this issue to our attention. We apologize for the mix-up with your shipping and billing addresses, your order did ship to you within 24 hours of the order being placed. We understand the inconvenience this may have caused and we appreciate your patience with us while we were solving the issue. Your feedback regarding our online ordering system is highly valuable to us. We will review our system to ensure that the selected shipping and billing addresses remain consistent throughout the checkout process. Please let us know if you have any questions.”