"GREAT ONLINE SERVICE. WILL BUY AGAIN FROM THIS COMPANY."
"I was completely satisfied with my purchase experience."
"I was very well satisfied with both the purchase process and the speedy delivery. I highly recommend them."
"Order was handled and shipped promptly and the prices for the items we purchased were the best we have found."
"I ordered an "in stock" item that really wasn't "in stock". I had to email them to figure this out. They charged my card anyhow, and it took 2 weeks to get a refund. I won't be back."
"Very easy online ordering and arrived very fast.
I would use them again."
"good stuff @ a great price. I would buy from them again."
"Rickey @ TheNerds contacted me personally. Apologized for my troubles, made sure I was happy with the refund and gave me a store credit. He did this in front of a whole forum community with hundreds of people watching. TheNerds has earned a second chance after the attention Ricky showed this matter. If they do well or badly, I'll let you know. But I'm reassured that this isn't the way TheNerds are wanting to be viewed and they actually do care about customer satisfaction. Will use them again and report back here.
Ordered on 6 Jan 08. Received promptly, easy web site to order from. That's where the joy ENDED! Open this new Power Supply (OCZ EvoStream 720W) to find finger prints all over the reflective casing. The power cords were in a box and originally, should have had ties wrapped around them. The ties were inside the box, but not around the cables. The plastic bag the PSU should have been in was under the PSU. So I tested the PSU and it is DOA. Used review test bench, $15 tester and two different computers. This was a non-working PSU. I called TheNerds.net tech support number. I was told they would send me an email saying when a service would pick up the PSU. As soon as it was picked up, TheNerds would send me a new PSU. This conversation happened on 10 JAN 08. Come the 14th, no email. I call TheNerds.net and get hung up on twice, a phone that converted to a busy signal three times, but finally reach John (Ext 124). He tells me that I will get an email shortly. On the afternoon of the 15th, I call back. Get hung up on twice (these hang ups happen after being put on hold...and I have been completely respectful to all I've spoken to...even now)and the busy signal conversion twice. Finally get Eric (Ext 120). He tells me FedEx is scheduled to pick the box up that very afternoon. It doesn't happen. So I wait until this afternoon to see if FedEx will pick it up. Nope. Call TheNerds.net and get constant recordings. The prompts say to push zero to leave a message. The line goes busy. Never got hold of anyone today after 14 attempts to call them. I've initiated a disputed charge with my CC company. My business computer has now been down since 6 JAN 08. I've spent over 3 hours on the phone holding with no results. Hopefully, NewEgg will send me a working, unopened unit. I should have ordered from the Egg in the first place. Purchase from this company AT YOUR OWN RISK!
Update 13 Feb 08: FINALLY got my refund back yesterday. Guess what? They charged me a restocking fee for a defective item! Don't order the OCZ PSU from this place. You might just get the one I sent back! As a matter of fact, you'd be absolutely foolish to order ANYTHING from these clowns!"
"good price, easy order instructions, on time delivery, would recommend this site to friends"
"The HP printer arrived even faster than I had anticipated, and it was as advertised. I will definitely consider The Nerds for my next purchase of items in their domain."
"It was very well automated since the store was obviously closed on Christmas Eve. Someone in accounting called the day after Christmas to verify the shipping address. I received it by the next weekend. No problems at all."
"Very prompt with shipping and also to credit when item was not available"
"Ordered the Motorola cable signal booster @ $38.77 + $9.99 s&h. Other than the s&h seeming kind of high, I'm satisfied. Product arrived in 4 days, well packed, and actually works quite well."
"Quick, free shipping and the lowest price I could find for Garmin Etrex Vista HCx and City Navigator NT US 2008"
"The site is very user friendly with a very good search feature. It was easy to find one of 300 plus garmin devises. In addition they had a very active set up reviews form real users Great site, great service "