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Verified
5/5

2008-12-01

"Very fast shipping and very easy to deal with. Ordered 12 items and they all shipped to my front door in 1 business days (even over the holiday). Will do business with them again."

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Verified
5/5

2008-12-01

"I ordered a Kingston 4GB Flashdrive on Black Friday. Came out to be a great deal and got my shipment very fast. The received it the morning of Monday, 12/1/08, when I woke up.

The only thing I would change is how they filter their items but overall I would recommend this store and I will shop there again with confidence.
"

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Verified
5/5

2008-12-01

"These guys are amazing - I heard about them through a deal site about a Black Friday special they were doing - $10 off + free shipping on all orders. There was however, no minimum purchase amount, which was probably an oversight on their part. Many people (myself included) ordered an item for $10.99 so that the final price was 99 cents w/ free shipping. We hoped for the best, but really expected the order to be canceled as most other retailers would choose to do when an oversight happened. Not only did the order go through, but it was received the next business day!!! A+++ Service! :)"

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Verified
1/5

2008-10-15

"I won't order from this company again; I paid for expedited processing on the shipment, and I call 3 days later, and the order still has not shipped. They tell me that they're going to ship it to me "that day" and that I'll have it "tomorrow" but I've heard these kinds of promises before, and they're usually just empty. I'm not going to wait around while they figure out how to ship my product.

I canceled my order, and I'll go with a reseller who is better at communicating actual delivery times. I guess if you don't care about when you get what you want, this is a fine reseller. Otherwise, skip it.
"

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Verified
5/5

2008-10-01

"ian was great! i had a fedex sending problem and he helped me resolve it. thanks again!"

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Verified
1/5

2008-09-19

"thenerds.net stole $8 from me.

I ordered a refurb monitor from them.

Price was $149.99 + $29.99 shipping = $179.98

I used a coupon online to get $8 off the total price, which equals $171.98.

They bait and switched my order, since they said the stock was well over 600 but my order was canceled immediately.

I received a refund of only $163.98 a few days later, after they earned interest and then on top of that, did not give me a full refund, they stole $8 out of my pocket.

I call their customer service number, and the person was extremely rude, refusing to give me the $8 back.

The rep on the phone was obviously uneducated and cannot count, I paid $179.98 minus the $8 coupon, which makes the total paid $171.98.

They took an additional $8 off the $171.98 then refunded me $163.98 and claiming that's all I paid when my paypal account says partial refund from $171.98 and my freaking bank statement says I paid $171.98.


Update:

Well I filed a paypal dispute and resellerratings sent me an email if I wanted to update anything. Same thing, they have only a couple days left to respond to the dispute and have not, horrible company.
"

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Verified
1/5

2008-08-29

"Another e-tailer who use bait and switch tactics, or doesn't provide instant inventory. Or just want to gain some short loan from customers to buy products and after 4-5 days to return the money.. Whatever they want to do , its not nice to their customers. It took them 1 day to let me know that my order is canceled and THEY DOESN'T PROVIDE ME WITH REASON why they did cancel my order?

" 896P31260AR CHIPSET MODEL:GTX 260;896MB;DDR3;PCI-E 2.0;MEMORY BANDWIDTH:112;MEMORY CLOCK:2 1 $163.99 $163.99
subtotal $163.99
s & h
(ground) $9.99
rush $3.99
tax $11.48
VOID: Never Shipped (Your order has been cancelled) ($189.45)
total $0.00"

That's definitely not the way to do business and i will not recommend this store to anyone. I build PC systems for living and i will NOT use their store for anything in the future.

When i called customer support the guy told me , that my order is going to be shipped the next day. Then i got the cancellation e-mail. And no explanation.
"

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Verified
1/5

2008-08-28

"WARNING! DO NOT do business with this company! I ordered an expensive projector screen which arrived ripped and completely unusable. I tried for 2 weeks to get in touch with this company. I called everyday but no one ever comes to the phone - I even tried waiting on hold for over 3 hours. I also sent them emails - nothing! Only after I sent an email saying I was going to call my credit card company and cancel payment did they call me back. They said I would be contacted within 1 week on how to return the item. 2 weeks passed - NOTHING. No calls, no emails. I tried calling them again, tried emailing them again, but could not get in touch with anyone. Now its a month since I received the product and have only spoken to thenerds.net that ONE time, and I am still stuck with a ripped projector screen! I will NEVER do business with them again, and I warn everyone else out there not to either."

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Verified
5/5

2008-08-22

"This is the second time I order from thenerds.net. And I can't be more satisfied. First time I bought a HP CM1017 multifunction printer. It arrived in 3 days and it was brand new. This time I ordered a Monster HTS850 home theater power center on Aug 18. I got it on Aug 21. Again it was brand new and price was the best I could find. I will not hesitate recommending thenerds.net to my friends."

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Verified
1/5

2008-08-19

"Edit1: product was shipped, a week after my order was placed. product has not yet arrives so tomorrow it will be two weeks.

i ordered a pny 9600gt pci express video card for $95.98 this model was the one that was packaged with front lines. I made a call today 8/19 only to find out that my video card is EOL(end of life) and they are sending them back. When i placed my order on the web the card was 95.98 and they had 11 in stock. Now the cost is 115 and they have 121 of them in stock. Ian has said a refund will be issued, but from the reviews listed here i do not trust him. I have contacted the BBB. They have pleny of pny 9600gts why not send me the one i had paid for last week. Do not Buy i trust ebay more.
"

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Verified
5/5

2008-08-15

"I am very satisfied with my purchase of a Brother MFP-9048CDW all-in-one from TheNerds.net. I placed my order on 8-10-08 (Sun.) and received it incredibly fast in on 8-12-08 (Tues.) They have the best price and the lowest shipping charges that I have found. I will definitely buy from them again!"

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Verified
5/5

2008-07-13

"TheNerds.net were a great company to work with. My order had a problem that was not the fault of TheNerds. But they bent over backward to fix the problem and ended up with me being a happy customer. Highly recommend them."

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Verified
5/5

2008-07-09

"I ordered a flat screen TV wall mount this month and I'm very pleased with the quality, price and delivery.Received my order in 4 days.
I would'nt hesitate re-ordering & highly reccomend The Nerds to anyone.
Best regards,
Bob
"

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Verified
1/5

2008-07-04

"I ordered a $200 item and was pleasantly surprised when I was notified that it would be delivered via FedEx in 5 days. NOT! FedEx told me that although it received an electronic notification, it never got the item. Nerds.net would not answer my emails. Spoke to Customer support three times by phone and each time was assured everything would be quickly resolved. NOT! Now every time I call them, my phone call is cut off. I've initiated a PayPal dispute and got my credit card company to suspend their charge. This order has been a nightmare. "

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Verified
5/5

2008-07-02

"I ordered a new Antec 1200 gaming case from TheNerds at a great price and happily they were running a weekend special were all shipping was $4.99! The order process was flawless as well as tracking the case to my door. The case box was very wet on one corner (I live in Florida and we had some very heavy rains the day previous to the deliver so I wasn't too surprised to see the box covered in plastic with one corner wet and anyway that would be gig on the carrier and not TheNerds) but the actual gaming case was dry and in perfect condition. All in all it was an excellent experience."

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