"I ordered a bed from the Classy Home on March 29th, 2018 to date I have not received the bed or a refund. Their online Ad said that they guaranteed delivery 7-10 days from purchase. When the bed didn't show up in 7-10 days, The Classy home explained that the Bed was on back order, and that I would have it in 3-4 weeks,....much to my dismay, 3-4 weeks later NO BED! They again assured me that the bed would be at my door in 10 days. I received a shipping notification stating the bed would be delivered May 17th, 2018 - A delivery truck showed up at my home on Jun 2nd, 2018 WITH THE WRONG BED!!!! I contacted customer service VIA their website, and NOTHING! They claim they haven't received my emails or calls! 4Months later, I have no bed, No refund, and ZERO Follow up from any representative with The Classy Home!"

"It took me some time to find a trundle bed. That is a bed with an additional mattress under it that can be raised up on its own frame, making a twin bed a double bed. Perfect for my needs in a small guest room. I wish, however, that I had known the delivery company would not bring it into my house. I am disabled and unable to move the bed from the outside to the inside on my own. I had to hire someone to bring it inside the house, this pushed the price of the bed up an additional $100. If I had known this, I would have continued the search and perhaps not have purchased from Classy Home."

"I’ve ordered from classy home a couple of times and each time the prices beat competitors. Their rewards system is great and what’s awesome is they have a system in place for issues that may arise. You create a ticket for the issue on their site and you get a response from someone in a flash from someone. I really appreciate the courteous manner at rich they approach the delivery of my bedroom set and my previous order of a dresser for my child. "

"The website offers a supercool discount for all the products.
I had to buy a recliner, went to physical shops and liked one recliner. I searched for that recliner online and this website offered a great discount that I couldn't resist myself from buying this recliner. I had to wait for almost two weeks to receive my recliner, but the wait was totally worth it.
Their customer service agents were also humble and helpful. They told me that the shipment would take nearly two weeks and they were true to their words.
It was a really great experience shopping there.
I will recommend it, definitely."

"This is by far the worst Business I've had to deal with our purchase took over 2 months to deliver, an when it was finally delivered it was damaged. the customer service reps. are rude and unprofessional. After being told I'd receive a 10%discount for all my troubles once I received my purchase they now claim they never would have offered that. Ill never buy from this Business again and I wouldn't recommend them to anyone either."

"I was nervous after placing my order and seeing some negative reviews on Google, but our experience was great! We received prompt notifications for the stages of the orders processing. The delivery company called to communicate our delivery time and then was able to deliver our order a day early! Our furniture arrived in excellent condition and was very well packaged. We are loving our new buffet and the price was an excellent deal!"

"Ordered two end tables for about $200 less than what I found them for elsewhere. Arrived in two days with free shipping! Did have to return one for damage but that was due to poor handling by the carrier. Will always check prices here before purchasing anywhere else!!"

"I actually had a really good experience shopping at classy home, although it appears most of you did not. Okay okay I understand the shipping takes a while but for me that was the only downside. So I placed my order on May 30 and got it on July 2...so about a month give or take. It tells you on the site to email them before placing the order for an accurate shipping time because they have to order the furniture and some places have harder pieces to find. People like instant gratification but it saved me a fortune using them and the delivery people (AM trucking) carried all of my items upstairs into my apartment without me even asking. I tipped them of course. Honestly I had a good experience but I can see how not having control of the time frame stresses people out.

PS. I ordered a dining set and a sofa/loveseat duo"

" It took way too long to deliver even though customer support was very responsive. Once I receive the furniture was damaged which is no fault Of Classy Home and they did offer a refund based on the damage that I had to counter offer because it simply did not cover the amount of damage that was done to one of the pieces. Overall I would order from them again but not when I need them quickly. The website says ships in 10 days what you have to read is the fine print showing that it will take three weeks to arrive. In my case it took almost a month to ship on top of the three weeks to deliver. The delivery guys were nice and delivered to my front door."

"The experience with the merchant has been so ridiculous. It went from we can't find your order, to ok we're processing it, to well now we aren't sure, to oh that shipped already, to no it hasn't shipped, to ok now here's the tracking and it will be here on this day, so we take the day off to get the delivery, and then suddenly they call three days earlier and say it's the next day and accept it or pay a huge fee for almost half what the item cost which was never in any agreement. After a scramble to get help, because I'm not paying that fee, I get everything and in putting my furniture together there are screw holes that don't line up at all. If I were to just drill new ones it would compromise the integrity of the wood. Ridiculous. Then today, almost a MONTH later they called me again to confirm delivery of the product I already have and had to call them and make sure I wasn't double billed and they hadn't sent another because they were very confused that I already had my order. Never again. I will be sharing my story with everyone."

"Customer service and pricing was great. Wasn't too happy with the condition items were delivered in: a number of scratches were on our brand new wood furniture when it arrived, which was frustrating."

"My local retailers were charging $350 more for the item I purchased AND wanted me to pick it up from the warehouse. Not only was the sectional piece the exact same item that I could have purchased locally (for more money), it was delivered sooner than expected and the delivery drivers contacted me well beforehand to schedule the drop off."

"DO NOT BUY ANYTHING FROM THIS COMPANY! I ordered a chair from them and it did not arrive after five or six weeks. I called to cancel. Then I get a call from their carrier to deliver they chair. I refused delivery and called this company to be treated very rudely. I disputed the purchase with my credit card company. They LIED to the credit card company and said that I got the chair delivered. I DID NOT RECEIVE ANY MERCHANDISE FROM THEM. When it was all said and done I received and $11.00 refund from them on a $450.00 dollar chair because they charged me $98.00 dollars shipping both ways and a 25% restocking fee!!!!! WORST CUSTOMER SERVICE EVER!!! THEY EXPECT YOU TO WAIT FOREVER FOR THEIR FURNITURE AND WHEN YOU TRY TO CANCEL BECAUSE YOU ARE SICK OF WAITING, THEY ARE RUDE AND CHARGE ANYWAY. They got the chair.....I got charged $472.00 for nothing!!!!!!!"

"I waited over one month for my item. I had to start payment on the item I didn't receive, and when I asked for the item to be delivered to the front door they couldn't even do that. I will never order or do business with this company again. I recommended people to the site for their reasonable price. However, I will be letting everyone know that their service stinks and to go elsewhere. "

"Great experience all around. Product was shipped and received as shown, in great condition, at a competitive price. Very satisfied with the product and the experience. Will shop at TheClassyHome.com again."