"I got a great deal on the perfect bed I was looking for. The price was the best I could find. The communication was excellent. Delivery was prompt and the guys were great. Furniture is excellent quality. Very pleased. Would purchase again. Highly recommend!"

"I waited so long for my order then when I received it the top drawer was broken (off the track) and the entire unit smells like mold or weird glue.
Never order from here again. So many other places to order from and this piece of furniture was very expensive and I'm super disappointed."

"I ordered a fireplace and had a special request as to delivery of said item. Everything was handled perfectly. In addition I purchased the fireplace at a great price. I would not hesitate in recommending The Classy Home to my friends."

"Great experience. Amazing customer service. We absolutely love this table set. Quality of this set is great! Thank you!"

"I love the vanity and mirror that I bought. Unfortunately, the mirror came broken (shipper’s fault, not classy home). Classy home’s customer service to fix the problem was great! I sent them a picture o the broken mirror. They had me he an estimate o fix from a local mirror shop, and then they paid me the money to get it fixed very quickly. I’d definitely do business with them again!"

"I ordered 2 Boston Linen sofas. One week after their promised ship date couches still weren’t shipped. I called and asked about whereabouts. Customer service was hard to reach. Once I was able to reach them they promised couches will be shipped tomorrow.
Another week passed and couches still didn’t shipped. At this point I called and asked to cancel my order. They lied and told me that couches already shipped. But in fact all they did was falsely changing order status to shipped after I asked to cancel my order.
It took them an other week to actually ship the couches after they said it’s shipped.
2 more weeks later cauches arrived. As soon as I open the the boxes I found out it’s garbage. Very low quality. Asked for refund but they refused to take it back. "

"When ordering, the item was listed as available on Aug 23, we didn't get it until Sept. 24. Also the delivery company called and left an automated message on my machine that delivery would be the next morning and I was to push one if that was OK. As it was a message I couldn't push one and they left no number or company name to call them. I don't have caller ID on my home phone. Anyway, 6:45 the next morning another automatic call came saying they would be at my home in 45 minutes. I was never given an opportunity to select a delivery date and time. I got my furniture but was late to work. When I tried to reach Classy Home they were closed until Oct. 3 so no help."

" The experience was horrible from start to finish I received a damaged product the representatives couldn’t be any more on empathetic or unhelpful when a customer receives a product that is damaged what should happen is to apologize to the customer and ask what you can do to rectify the situation. Instead I was asked for pictures and then I was asked if I could “pry the drawer open” on the damaged chest then finally if I would like to $75 off to keep this damaged piece of furniture and then finally had to wait three weeks to a month for a replacement and I don’t know which was worse your company or the shipping company that you use because you are both pretty awful."

"They delivered the sofa set to my daughter with no problems."

"I ordered several bar stools online. While searching the site pointed to these as counter height, with a description of counter height, the product that arrived was a bar height. While one could argue that I should have identified the mismatch from the SKU number (not sure how many people actually look at the SKU and can interpret it to indicate the product, I did agree to send them back, at my expense. I was surprised to learn that not only was I charged a 25 % restocking fee (which I expected, given their return policy), I was also charged another $17 per box (4 of them). They claimed that this was the full shipping fee that was not reflected on the actual bill, though they could not provide any evidence of that. Now, that was interesting, especially since the fedex labels that came with the boxes showed a package weight of 3 lbs. That would explain the lower shipping bill. Actual shipping cost for the same service was much more, which I paid. I cannot endorse this company as being honest or easy to deal with. I recommend spending your money elsewhere, at a store where you can confirm with more surety what product you are ordering, and how much the real shipping cost is."

"The bed I ordered was great. It was on back order so I had to wait longer than expected. I was left a message about delivery once the bed was in and when I called to confirm the time I was on hold for 21 minutes. On the day of delivery I was told the bed would come from 11am - 3pm and the bed came at 5pm. Great furniture but the operation portion of this company needs work."

"I ordered the set plus 2 extra chairs: one of the chairs is flawed - I was supposed to receive a new back and still have not; and the finish on the table already chipped (and this table is hardly used). It is a good looking set, but I am very displeased with the quality/my experience. It would be very wise if the customer service rep who reads this contacts me to rectify the issues - otherwise, I will not be shopping here again. "

"Fast shipping. Product was packed well so there was no damage (unlike other orders on-line from other companies I’ve recently received). Great customer service!!"

"As a returning costumer i LOVE the classy home.

As Always i ones again had a great experience with them.

Dealing with the costumer service was excellent without any exception.

I would give them a 5 STAR for everything, from website navigation to pricing & shipping."

"I paid additional for up stairs delivery, only to be told that because I had steps in front of my house I only paid for them to deliver my bed into the front door. I then had to bring the 200 lb bed up to the second floor on my own. Additionally, the deliverers left the wrapping materials from the truck in front of my garage door with no explanation. Terrible delivery experience."