"I am very impressed with the customer service commitment of The Classy Home. We had ordered a cocktail table and sofa table in which we were out of the country at time of delivery. Upon returning home, we discovered that only the cocktail table had been delivered. The Classy Home researched the issue with their delivery company in which the sofa table was unrecoverable. However, The Classy Home immediately assumed accountability by offering to either replace the sofa table or refund the purchase price. We chose to replace the sofa table and are extremely grateful for this company's excellent commitment to quality customer service!"
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"As with any internet based dealer, I was hesitant buying from them versus a merchant with an actual showroom. I went to several local showrooms for the same set but the savings thru The Classy Home were so significant that I had to order from them.
Happy to say, this company is the real deal. Great customer service. No games, hidden charges or nonsense. Always available for you, even after you place your order and your credit card has been charged(unlike many internet based companies). The whole process was smooth right thru the delivery date which was on time and headache free. Highly recommend this company and will be using them again in the future." "
"I received my order within a few days. The items were just as described/pictured. The Classy Home offered the lowest price, very affordable- and with super fast shipping and very nicely packaged with hard cardboard edge support, I am one very pleased customer! Thank you!"
" The 4 tables I ordered arrived safely without any damage. I cannot praise Ryan from AM Home Delivery or The Classy Home enough. My purchase saved me $1000. I am recommending Classy Home to everyone I know."
"I purchased the Ashley Vista Sectional but had first called and I explained that I am in California to get a timeline of when my order would be received. I was told by a representative that one portion was backordered until 4/26 but that it would ship on 4/29 and it would take one week from when it shipped. I called the home direct shipping company on 5/3 and was told it would be at the distribution center in fresno on monday 5/6. I called the distribution center almost daily from 5/6 - 5/17 the shipping company twice, I had submitted tickets online with Classy Home and have called Classy Home direct four times. Each time only wanting an actual date to plan on but each time getting a different answer and delay or just being told sorry, I dont know where it is or what to tell you. Items finally arrived on 5/22/2013 and 3 of the 4 pieces had damage ranging from minor to not so minor. I immediately contacted Classy Home and send pictures of damage and was told replacement parts would be sent, to call when they arrived and they would have a repairman come fix everything that was damaged. It has now been 3 weeks since the parts arrived and still no return call to have items fixed. Yes, I saved a lot of money to purchase my couch from Classy Home but the frustration and constantly trying to get status on it when it was shipping and now contact I've had to make to get it fixed is NOT worth the money I saved. I now just want this whole thing to be over with. "
"on May 31st i ordered my new bar table and stools at theclassyhome.com website. i recieved them in just a week. i had some small probelms with the delivery guys, am so impressed how The Classy Home staff deald with it. i love the Bar Set and i will definetly buy again and refer others to The Classy Home
Thank you you are the best."
"We ordered a complete Ashley bedroom set and living room set along with several bar stools and could not be more happy with the purchase. Classy Homes has undoubtedly the best prices out there - just compare. Everything was meticulously wrapped, and there was no damage except one of the screw-on foot to the living room set, which had a small chip on it. I immediately contacted Classy Homes, and they promptly send out, not just one, but four new replacements feet.
I would highly recommend, and have recommended this company, not only for their great low prices but also their customer- oriented professional service."
"My experience with The Classy Home has been wonderful. I don't think I will buy furniture from anyone else ever again. I highly recommend them, their customer service is amazing."
"I was very impressed with The Classy Home. Not only did they have a great price on the furniture I was looking for - but it was delivered quicker than I could get it locally. I did have an issue with a rub mark on one of the pieces - the staff at The Classy Home handled it quickly and respectfully. I would definitely recommend them and will use them again when I am looking for furniture. "
"What an amazing experience. In less than two weeks our furniture arrived in excellent condition and I saved over a grand compared to locals. I am an aggressive shopper and the savings was after I "negotiated". I will use classy home again."
"Excellent service from The Classy Home. It was a pleasure to do business with your eComm store and I appreciate your follow-through.
I Ordered my dining room set and a Rug from The Classy home for truly fantastic prices. I received them in less than a week in a perfect condition wrap enough that it shouldn't get damaged. I love the Furniture and the experience I had with the Classy home. I will definitely recommend theclassyhome to friends and family.
Glenn"
"What a wonderful online store. Customer service is superb. I had a billing issue & they contacted me to resolve the situation and were so wonderful in helping me find a solution. "
"I purchased a table & chairs and am very happy with it. It looks much nicer than comparable items at other stores."
"THE CLASSY HOME WE'RE GREAT & HELPFUL. THE CHAIRS I ORDERED ARE NICE & LOOK PERFECT FOR OUR DINING ROOM."
"I was extremely pleased that the piece of furniture I ordered matched what I currently have in my house. I will definitely use Classy Home again."