"I have ordered several things from this website and never been disappointed. What I love most is the fact that no matter where you live they ship for no more than 149.00!!!"
"This is an edit to a previous post. We ordered a couch from the Classy home, and everything seemed to be going smoothly. They called to schedule a delivery time for Tuesday. On Tuesday morning we called to get a delivery time frame, and they said it would arrive before 1 PM. It never came. We called, and were told that they were on vacation for the next three days with no way of contacting them. We called the morning that they re-opened after vacation and were given no explanation as to why our order didn't show up or why no one called us to tell us that they werent coming after all. We rescheduled a delivery time. They finally did show up- an hour after we told them we were available. I ended up having to leave the door open so they could bring the couch in after we were gone.
They did give us a small discount for our troubles and even have offered to send us a bonus item for changing this review. Here's what I think:
The Classy Home has some nice furniture for affordable prices, but the way our order was handled was really unprofessional. I appreciate that they have taken steps to try to make up for what happened, but I think that anyone considering ordering from the Classy Home should be forewarned that this could happen to you. You'll have to decide if the hassle is worth the affordable prices. "
"I was very pleased with the wide selection, reasonable prices and delivery of my furniture. I ordered a reclining couch, round swivel chair and slate end tables and coffee table. The quality is fantastic and the colors very true to what is shown on the website. Once all the pieces of my order were ready for shipping, I received it within two days! I am glad I found this site and would definitely order from them again! V. Kraft"
"Updated review. Customer service contacted me to try and work out a solution after reading my negative review.
Tried to order a couch, chaise lounge and bed. Bed was backordered for 2 months (not mentioned on website). Was very dissatisfied as they wanted to charge me double for shipping if I wanted to receive the couch and lounge before then.
Solution they offered was to charge me less in shipping the couch and chaise lounge (I originally paid the premium for platinum delivery service but these items did not need the service/it just wasn't worth it as there was no real assembly... was not aware of this until speaking with the customer service rep.). And then the bed would arrive 2 months later with just curbside delivery. The cost to me would be the same as original but the downside would still be: no bed for 2 months, and I would have to assemble the bed myself so I had to decline the offer as it was not equivalent to what I thought I was buying."
"Like many people who purchased from The Classy Home, we too were skeptical about purchasing furniture from an unknown internet store and having it shipped to our home several hundred miles away...but we decided to take a chance, and had a great experience and highly recommend buying furniture from TCH. Upon placing our order, we had an immediate confirmation of our order, and several days later we received a freight tracking link from the delivery company. Delivery went great, and we had our new Ashley-brand furniture in our living room less than two weeks after the order was placed...and we saved over $600 for THE EXACT SAME furniture for sale at the Ashley Furniture showroom. No annoying salespeople, no inflated prices...just a great deal without the run around on name brand furniture! I do wish that an additional shipping option was available...we didn't need "white glove" delivery/assembly for our furniture, but it would have been nice to have the furniture brought in another ten feet from the garage into the living room!"
"Great service all the way from the store to the delivery. I am really glad with my purchase from The Classy Home. They are classy indeed."
"Wonderful Experience! Easy to communicate with, great fulfillment and working within your needs make The Classy Home a company I could recommend to everyone. "
"Love my Furniture! Saved a ton and the delivery was FAST and the guys who delivered were fantastic! Would DEF buy from them again!"
"Wonderful experience! Beautiful Ashley furniture! Even paying shipping saved several hundred dollars on just a bed and bedside table!!! Well wrapped, and arrived in perfect condition, which I was very worried about, because it got on the wrong plane (NO fault of classy! But the shippers even worked with me and gave me back line phone numbers and told me exactly what to say, from one air terminal to the next "you have a hot shipment" meaning one that their not supposed to! I still got it sooner than the original first expected date when ordering!!! Wow!!!"
"This was my first time ordering furniture online and I was amazed at the excellent service and fast shipping from the Classy Home. I ordered $6000 worth of furniture on a Wed and it was in my home the next Thurs. I couldn't beleive it! And all of their prices beat any other online or in store furniture retailer. I highly recommend them!"
"I ordered a very large sectional and recliner the week after hurricane Sandy hit. As Classy Home is located in Brooklyn I wanted to afford them an opportunity to earn my sale. Classy Home was able to fulfill my order in the timeline they claimed. While in transit to Georgia the couch had been ripped on one area. We documented the damage immediately and Classy Home gave us the choice to have the area reupholstered or to receive a financial compensation. We opted for it to be reupholstered and it looks perfectly new! Thanks Classy Home for great customer service as well as quality furniture!"
"We found the sofa and loveseat at Ashley's. it was 15 minutes before closing so they rushed us out of the store and didnt take our order. I found Classy Home on an internet search. They had the same furniture for my cheaper. I ordered my furniture from my iPhone and it arrived a week later. It was in great condition and we are very happy. I highly recommend this site."
"Classy Home has a good selection, competitive pricing, and great customer service. Purchasing furniture online can be tricky but Markey in customer service took care of everything.She is very professional, answered my many questions and worked hard to get the furniture delivered timely, she is a great asset to your company, and I will definitely recommend your site in the future.
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"After a bit of a glitch with the classy home I feel that we all mutually came to a resolution. I am pleased with all The Classy Home did to resolve the matter with me. I love their product and prices and would buy again
Deborah Tuller
Carlton Wa"
"I ordered a bedroom set for my son's room and it looks fabulous. It was very easy to assemble and very sturdy. Very pleased!"