"Best deal, but delivery delays-5 weeks in my case. Products arrived as promised and I saved over 30% of local "going out of business" deal here in Reading Pa. They also had the best deal on the internet for the same Ashley product. By a lot. I would recommend, just not if you need the furniture in a hurry. If you have time, they are at the head of the class."
"I ordered a sofa, loveseat, chair, and the three piece table set (Ashley) my order was shipped one month after my order was placed when i contacted the store to find out the reason for the delay i was told everything was not in stock.When my order reached Miami Direct Home took two weeks to deliver it to the address given.Everything was received packaged in very good condition "cardboard, and two types of plastic"I am very happy with my purchase as it looks much better in person.Classy Home had the cheapest prices for the merchandise i ordered. My only disappointment was two legs are missing from one of the tables and i am currently waiting on replacements to be sent.Contacting the store via phone was very easy and the staff was very helpful with my questions. Will purchase from this store again. I live in Trinidad and Tobago which is in the Caribbean and we do not have Ashley retailers located here. Thank you Classy Home "
"hi,i brought an bench of ashley brand ,its too good in quality ,price ,and they have delivered it so fast.the classy home is the only site i guess where you can get a product definetly in less price than any store or site.i am impressed."
"Saved about $1000 on purchase of furniture. Customer service was very friendly and supportive with all my questions and concerns. The only bad thing was the delivery people were told not to take my stuff up any steps even though there policy states they would take it up 2 flights of stairs, but I can't fault The Classy Home for this. Upon getting my stuff, I did have one busted guide rail for the drawer on my end table and missing legs to a section of my couch. I contacted The Classy Home and a replacement guide rail and legs were shipping out.
I will definitely being uses these guys in the future."
"If I could give the Classy Home a zero, I would. I placed my order for an Ashley sofa on the 16th of February. It is now the 16th of March and we have not received our sofa yet. When I called their customer service representative to find out where my sofa was, all they could tell me was that it missed the truck in Indiana and would get on the next available truck. That was a week ago, my sofa is still sitting in Indiana. When I asked them how much longer I would have to wait, they would not tell me. All they said was that they had been having a lot of complaints about their shipping company. Then get a new shipping company, because it reflects poorly upon yours. I don't know when I will receive my sofa, and at this point I would rather just get my money back and buy a couch locally, even if it isn't the exact one I want. I am very disappointed with this company and will never be ordering another piece from them again.
We originally ordered from them because they seemed to have good reviews, but this has been one of the worst business experiences I have happened upon, especially when I called before placing the order and was told it would only take 3 weeks to get to me. My estimated date of arrival at the latest was March 10th, and we never even got a call from the company when they found out our order would be late. Avoid ordering from them, their prices are good but you pay for it in time, frustration and poor service.
And their customer service doesn't answer emails..."
"It's been a bad experience on my purchase of sofa and Love seat.I received the shipment after 30 days of placing order.More over there was a missing item in the shipment.I had to call them again for missing product.The customer service is very bad.They never respond to the queries.They are not flexible at all.I still have not received the missed item.I would not recommend this for any purchase."
"We ordered an Ashley living room set (sofa, loveseat, and oversized chair) from The Classy Home out of New York. We chose to go with them rather than our local Ashley Furniture store because their prices were simply unbeatable (even when accounting for $149 shipping!). We are in South Carolina so I was concerned with the handling and shipment of our furniture and initially had some reservations about possible damage. I called customer service and was assured that everything would be handled carefully but if there was damage I was told the proper procedure to go through to contact them upon receiving the furniture. The furniture arrived yesterday (within their estimated time frame) and I was pleasantly surprised with the packaging and protection around the furniture. There was cardboard, plastic wrapping, foam and shrink wrap surrounding all three pieces. Everything arrived in perfect condition and we couldn't be happier!"
"My husband and I are very please with The Classy Home. After 15 years, we decided to purchase new sofas. We fell in love with a set from Ashley but we have a habit of searching for the best price. After finding The Classy Home, we read other reviews and decided to try it. We were hesitant as we had never ordered anything like furniture/large purchases online before along with the fact that we live in Florida and the company was in New York. We were told one of the pieces was backordered and the shipment would arrive about a month after the order was placed. Although disappointed to have to wait, we felt the hundreds of dollars we saved was worth it. Not only was everything in great condition, it arrived 2 weeks earlier than we expected! Coming by way of freight, the only thing we had to do was remove the protective plastic and attach the feet. A set of the feet had gotten damaged and when I contacted The Classy Home, they very quickly sent a replacement set and they arrived in perfect condition. Thank you Classy Home. We will be doing business with you again!"
"Very satisfied and will order from them again. I ordered a couch, loveseat, and recliner and they all arrived in excellent condition. I plan on ordering end tables from them also in the near future."
"The Classy Home has a large selection of furniture at affordable prices! We saved over $100 on our console table compared to our local retail furniture store."
"GREAT Experience!! I purchased several Ashley items, all arrived (in Texas)quickly and in perfect condition. Will definately buy from this company again! The local delivery company was great as well. Totally satisified with this experience. You absolutely cannot beat their prices!!"
"I ordered a sofa and loveseat from The Classy Home, and I am very happy with both pieces. The quality of the materials and craftmanship in the sofa and loveseat is top rate, and the price I paid is the best anywhere. I was impressed with how well both pieces were packaged and they arrived in top condition and without any problems. You can't go wrong with The Classy Home!"
"I live in Mobile, AL and just recieved my Ashley Furniture living room set from "The Classy Home" (located in NYC) and was very happy with the service and delivery. I had gone to the local Ashley store and even during their sale, they could not match or even come close to the prices from Classy Home.
I was still skeptical about delivery for only $149 using "Home Direct USA" shipping as there were some bad comments about them on the net, but I did receive my furniture 1 day prior to initial promise date and was happy with their service also. Written 12/10/2010."
"I saw an end table locally that I wanted badly, actually needed too. Local vendor was not able to offer much discount. I did a google search listing name of end table and several options came up. The Classy Home came up as lowest price which is not always the best way to go if service, quality are compromised. But I'm always eager to get the lowest price possible so I picked up the phone. From the moment I placed the order to the time the end tables arrived just this week I was astoundingly impressed with the service from ordering, shipment and delivery. I felt comfortable I was calling a highly regarded operation, given proper invoice number and even a tracking shipment number so I could track my shipment every hour from when it left New York to when it arrived in North Carolina...that was impressive. The prices are unbeatable and the quality of service is the best I've experience from my online shopping experiences. These sounds simple, but the whole process was so easy, efficient and quick..so hassle-free and I have two beautiful end tables -- nicely packaged too..they could have been tossed around ruggedly and there would not be damaged.. great job on packing..Classy Home gets the highest rating from me. "
"Found what I'd been shopping for at a blow away price. Placed my order online on Tuesday and on the following Tuesday my order had arrived in Phoenix! Got local delivery on Thursday. Exactly the items I expected in great condition. An outstanding experience at over a 2500 mile distance."