"Horrible from start to finish!!! I honestly would tell everybody who wants a good experience buying furniture online to stay away from this store. The tables we purchased took over a month to get to our home and then had numerous broken and missing tiles. We called you guys with the exact number of tiles we needed and you couldnt even get that right, not to mention that took us almost a month to get too. So now, we still have several borken tiles to our brand new tables but I would rather pay for them here in town then have to deal with your company again. Too bad too....we just found out that we're pregnant and are closing on a 3000 sq ft house that we desperately need furnished. I run my own business and know that I'm not going to get repeat customers if I give the low level of customer service you guys gave to our family."
"Great service, people & products! That sums it up perfection at its finest."
"A little weird that they delivered it at 9pm on a Thursday, but I think that's more on the shipment company. Couch came as expected. VERY timely. We actually ordered a couple weeks before we were ready for it because we assumed there would be a delay. This was NOT the case. It could've actually been here a week before the expected date. Would definitely consider using this site again. Saved about $300."
"I ordered a love seat and coffee table and end tables. The delivery was late by a few days, then I janto personally pick up the furniture from the delivery company because they were behind on their deliveries. When I got to the delivery place the warehouse was completely empty minus my furniture. This is unacceptable."
"That was my first time doing business with the store and All what my experience is about is Excellence and perfection. Great Price, awesome catalog. Very well definition on the web site. Reasonable shipping price. Excellent packaging and shipping. The purchased item came in perfect condition. The item was delivered just as it was specified in the (SLA - Service Level Agreement, this is ITIL - IT Infrastructure terminology related to a business agreement between the service provider and the customer ) I have already recommended the store to friends, partners and co-workers. The only one rate i can give the store is "AAA" "
"Classy Home had the exact chair I wanted for far less than my local Ashley Furniture. Taking 30 minutes to put it together was well worth the savings. This is a quality piece of furniture; very solid and certain to be around for many years.
Thanks!
Tony & Renee' Mangiaracina"
"Price paid was less than in local furnature stores. Dilevery time was way faster than i expected. They said it would take 30 days from order to shipping. Took only 2 weeks. Everything arrived in great shape. would order from The Classy Home again."
"Ordered 2 sleigh beds,arrived quickly. Customer service very helpful when hardware was missing from order. Love the beds!! Thank you"
"Even with problems beyond Classy Home's control, I still rate you #1 for service and price. Without having direct contact, problems were resolved with only 2 emails which included responses almost immediately. I am very satisfied with your products and enjoy the merchandise every day with a smile. "
"A very pleasant experience. Sales person is honest and very helpful. Wish every online sales person is like that."
"Excellent customer service. When I ordered on phone, the representative was very patient and helped me to get the best price for my purchase."
"My husband and I were looking for nice, inexpensive furniture for our recently remodeled family room. We initially looked at used furniture through Craigslist thinking that we couldn't possibly afford anything new, although that was my preference. When we couldn't find what we were looking for, we decided to just "look" around at furniture stores hoping for a deal. We eventually found what we wanted but the price for shipping was outrageous. That meant we would need to try and find a way to get it back to our home. Back at home, I surfed the net looking for the same furniture at a lower price including shipping. Alas, The Classy Home!! I read the reviews and the only negatives listed concerned the shipping company used so I was a bit hesitant. Well, we just couldn't beat the price and decided that we weren't in any hurry just in case the furniture arrived later than scheduled (per most of the complaints). Well, I am happy to say that I had GREAT communication with The Classy Home rep AND the local shipper. The items came on time and in very good condition. My husband and I are very pleased and plan to tell our friends as well as use The Classy Home again in the future!"
"The Classy home has been by far the best online furniture shopping experience I've ever had. I purchased the most beautiful, sturdiest, inexpensive sofa & it arrived exactly when they said, in mint condition & was also delivered by two of the friendliest delivery guys. The customer service department and manager are also amongst the friendliest and most helpful employees I've ever come across. They actually & literally dropped my jaw with their level of kindness to me this afternoon.
If you're looking for an inexpensive or an expensive beautiful couch and/or other items, you will never shop for furniture anywhere again after purchasing from The Classy Home in my humble opinion.
Two thumbs up & 5 stars!!!!"
"Love the Classy Home. I was concerned about buying furniture online, but no more. My purchase arrived quickly and without a scratch. I will order from them again! "
"WOW! That's the one and only thing i have to say about The Classy Home.
When i moved to my new apartment i searched for good furniture but at the same time for a good price.
After speaking to one of the great representatives @The Classy Home he matched for my master bedroom a nice set, and for a reasonable price.
Also i ordered a nice couch and 2 beds for the kids room.
Shipping was faster than expected, all items arrived as stated, and it was in a good condition.
Couldn't be better, Thank You Classy Home for the great experience..
I would absolutely use it in the future if needed.
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