"Really helps with organization"
"Starting to work until I got the neatcloud. They did an update and now computer needs to get the next download. It is not easy to use! I just wanted to talk to someone to get it setup, but it has been nothing but a nightmare. When I have more time to try and get this working I'll let you know. Wouldn't recommend this product to anyone"
"Helpful with question. Quick delivery. Postage high price. "
"I like the product but didn't like having to wait on hold for 15 minutes each time I needed to call in. "
"Have found it helpful in finding just where we are spending our money. At first we had some difficulty getting started, but between the two of us we were able to get started and the Neat unit did the rest. It will be very helpful for us in getting a better budget set up. Thank you. "
"Neat Receipt received. Excellent customer service."
"This is a tough one - I have the system up and working on one computer, but not my iMac. It keeps shutting down. We have been working all week on it - I would love to change my satisfaction rating and will - as soon as I can get the system to work!
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"it is not working with first install....OK! I try again :("
"Had a difficult time placing order- did not go through. Upon calling customer service twice, never received an answer. Also tried emailing customer support. Never heard back but was added on to the email list for your company. Weeks later I received a notification that the order went through however I still have not received the product or verification from anyone on your support team regarding the status. After looking at reviews for Neat, I realize that this is common and that the product is not highly recommended.
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"I have 2 neat scanners
One is malfunctioning
I sent a query but no response
Trying to buy near cloud
Not working - transaction not successful- no response "
"I had an issue submitted a ticket with support and was never contacted."
"Love it. Haven't used all the features yet, but I'm learning. "
"Helped me organize receipts instead of being scattered on my desk, like it!"
"Slow Syn into the cloud. One has to wait to enter next data info on a receipt. Multiple receipts can turn a short task into an hour or more."
"Wonderful tool to get organized. It allowed me to provide detailed reports for my accountant and made his work that much easier. I would recommend this product to anyone in need"