"The portable scanner is great, the program does what it is supposed to do, however I have to learn more about the software to get the most out of it, very convenient and worth it"

"Technical support process was cumbersome and never resolved my issue. "

"Technical support is excellent."

"I was using a free trial. I was charged to my credit card for it."

"I have made multiple attempts to utilize this NEAT System and it refuses to operate at all."

"Painless, easy purchase. The only issue I have is the Neat solution is not as easy as it's portrayed in the commercials. But it definitely is a must have for anyone with itemized taxes or just a lot of paperwork."

"When I put papers in Documents slot, they seem to hesitate before going through. I have to tap them on top to start them. It's aggravating when I have multiple sheets."

"I really needed this for all the paper I had around now all condensed and in one place "

"Feel that this will help me get and keep my business organized. Only downside paying the $127/yr to keep it current."

"I love the neat scanner and pay the extra to have you items saved on the cloud. I didn't at first and my computer crashed lost all my documents and had to scan them all again. I now have the cloud. Love it...."

"I love the concept and I love that I am getting rid of all the paperwork clutter. It doesn't read things well enough to seperate on it's own because everything ends up being a receipt. The program is slow and freezes up a lot. I joined the yearly backup service and am trying to figure out more. I also wish you could pull documents off your computer to store that aren't PDF files. "

"Can't Send to NEAT, tried instructions from your site they didn't work Problems with sync won't sync all items trouble finding out which and deleting it. should chang so that item is identified and deleted from sync.

I paid for this and have used it for a few years now I feel I'm stuck with it; I would not recommend to a friend."

"I have placed 2 orders with The Neat Company and both times the experience was flawless. I am delighted to do business with this company. Their equipment is the BEST! I have purchased 2 refurbished scanners and they may be refurbished but you'd never know it. Awesome equipment! I love my paperless business!"

"Installation of purchased software did not go smoothly. Questions sent to the site support elicited a response thanking me for contacting them, but no help. Erasing the software and reinstalling eventually succeeded (on the fifth try)."

"I have yet to utilize all of the features associated with the product but so far so good. "