"1) Scanned in over 500 business cards and when I went back to add more, they contacts were all missing. I saw a list in Excel but cannot convert to a contact format.
2) Not overly impressed with business expense scan and software. I ended up redoing 2013 by hand and entering it manually into my Excel
worksheet.
As a scanner, it was too damned expensive. If it worked as advertised, it would have been so helpful BUT IT DOESN'T. This will be on EBay soon."
"Like the program simple easy to. I keep paper work in order and not have it all over the place in my computer. The mobile scanning is a great peace to the neat software. It would be nice to have more types of mobile and desktop scanners to purchase. "
"FOR WHAT THE NEAT DESK SYSTEM COST THE CLOUD STORAGE SHOULD BE FREE. THE CLOUD STORAGE SERVICE IS PRETTY PRICY?"
"I will be asking for a refund.... I just wanted to update my regular neat program... got this instead cannot getting the program because I do not have a prior cloud program"
"It worked great after I figured out how to set my files up in the order I needed. The only problem I had was printing out the copies of the receipts. The print was so small I could hardly read it without a magnifying glass & I couldn't figure how to enlarge it. I would like to have my free month go right into the paid subscription for the year."
"The software is bulky and slow. Moving a copied item is difficult. It is designed to read in and sent it to "the cloud", which sounds like an information gathering system. Not worth the $400 cost."
"Just as easy as advertised, excellent intro material and you can learn as you go. Three friends have already bought one after seeing how I use mine!"
"See my filing with the BBB in regards to this."
"This is the best product for filing your any paper work. It saves so much space, and is easy to use when looking for something specific. "
"NeatConnect works very well. However, the Neat e-mail service is very poor and unreliable. Hopefully, this will get fixed in the very near future, "
"it feels like they did a lazy job, and I cant move them to different folders."
"Works as advertised. Have to pay for the cloud sync function, but other than that it is great."
"It seems pretty cool, but it's not easy figuring out how to work everything."
"Windows 7 version is working on my Windows 8.1 machine - but I'd like to get an update. My Windows 7 machine is a laptop and using the small scanner, which is fine for expenses. The large neat scanner is for documents on the windows 8.1 desktop, and I use the database for documents, but I need a better impoort export to move documents to Evernote."
"customer service with this company has been awful. I continue to have problems with syncing of this service even after payment."