"Very good - the customer service center recognized that I paid for shipping because I missed something on the web site. They credited my account for which I was thankful. The parts came on time per the shipping notes I had received."

"The pond outlet, specifically Richard Ross, is very knowledgable in regards to ponds, streams and all the materials the website provides. He quided us to all the materials we would need to build our pond and stream, and answered all our calls and emails expediously. We will continue to purchase all our supplies from the Pond Outlet, the PondMeister is a god send to us novices. "

"Have always been satisfied."

"It is always a pleasure doing business with The Pond Outlet. Their website is easy to use, the ordering process is painless and Richard always provides quick responses and insure my merchandise gets shipped in a timely manne. Living overseas you cannot understand how getting this type of customer service and hassle free ordering is so rare. Keep up the outstanding service.

Paul"

"Very easy as always. We have 3 never ending waterfalls and The Pond Outlet is the only supplier we use. Great products and even better service. Ordered the wrong pump and had great communication on the return, they even recommended a better product that cost less."

"Good Communications in responding to questions"

"Easy transaction. Placed another order already."

"It was easy to place the order and it was delivered very quickly. Thank you ever so much "

"The Pond Outlet delivered my pump and filters quickly. It was well-packed and the thoughtful setup of the website helped me to ensure that I was ordering the right items. I used to buy from a competitor, but now I'm switching over to The Pond Outlet for all my pond and waterfall needs."

"Great. Quick service, nice products. Pump works great."

"Yes, we received the order promptly. "

"Excellent! Got the pump the following morning, installed it and working fine..."

"Being new to pond-building, I looked to the internet for help, and was fortunate to find the Pond Outlet. Not only was the Pond Outlet's site very informative, i was impressed with how quickly the owner returned my e-mail, and answered additional questions that I had. Excellent customer service! "

"It has always been a pleasure doing business with The Pond Outlet. Our product is shipped very quickly, which has saved our pond in some instances! I can always rely on them for quick responses to my questions too. I highly recommend them"

"Excellent experience with The Pond Outlet. They were very helpful with helping me choose the correct pump and I received it very promptly. Good Company"