"Great service and prompt delivery. Thanks!"
"Website is very user friendly. Placed order and had product in hand 2 days later. "
" I was very pleased with the personal service and the ability of being able to talk with someone concerning my order was a refreshing change from so many retailers on line. The follow up email to make sure I didn't need another part to make my changes was also appreciated."
"I am very satisfied with ThePondOutlet. My orders always arrive timely and complete. The website is very good. I would recommend them to others."
"ResellerRatings sucks but pond outlet is great online retailer,"
"We have placed several orders with the Pond Outlet. Without exception, every order we have placed has gone smoothly and arrived quickly. Their selection and prices are always good. Their shipping prices are fair and reasonable. Customer service is helpful. I will continue to use them as a source for pond pumps and supplies and have recommended them to a number of friends with garden ponds.
I wish all of our online purchases went this well."
"Very easy and product as described. I am satisfied and will be doing business with them in the near future. The website is easy to navigate and had some new products."
"this website is excelent my order is here in three days i will reorder from them "
"I was very happy with the service(the deliveries came even faster than they had promised) and the plants were of very good quality and arrived in excellent shape. I have already recommended them to others."
"I had been searching for a new fill box float assembly to replace a worn out one and finally found one a 'The Pond Outlet'. Their inventory was more extensive than any other place I had searched. I found the part I was looking for, ordered it, and recieved it in a timely and accurate fashion. I would recommend looking hear first when looking for a specific part needed.
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"I cannot believe how fast the item arrived safe and sound. Exactly as ordered. Very happy."
"Although the order we placed could not be filled due to delivery problums. an agent was in touch with us to let us know what the situation way and as the order could not be filled in a timly maner our money was returned to us promtly. with a suggestion that we try again later if the product was still wanted. Very inpressed allround Peter Patton."
"I received the Pro Sucker Pond Vacuum by PondMax - totally dissatisfied. Bulky, the wand is very short and I had to get on my knees to reach to the bottom of the pond. The nozzle repeatedly disengaged from the vacuum. I'll be returning the product for a refund. However, I will continue shopping at The Pond Outlet."
"I'd recommend The Pond Outlet to anyone who works with/or enjoys their pond. The products are well supported on-line with detailed information.. items are easy to locate and there is a wide selection.. the internet site is well organized and easy to navigate.. prices and shipping are reasonable.. deliver was quick and on time.. in all, a pleasure to do business with them."
"We have been doing business with the Pond Outlet for well over 7 years. As a new pond owner, I had zillions of questions--all of which were answered in detail by the Pond Outlet (Richard is the best!). From problems with algae to pumps to lighting to 'how much should I use', the Pond Outlet has always (always!!) provided the best information and direction. Anything & everything having to do with ponding & all that that encompasses, the Pond Outlet has been our GO-TO vendor! Pumps, water filtration, algae control, plants, advice on "what am I doing wrong???", our first line of attack is the Pond Outlet. In addition, they have ALWAYS stood by their products! I wouldn't think of kicking off my ponding season without a "how to", "what would you recommend", "how much should I use" question to Richard @ the Pond Outlet. Hands down - this is the best, best ponding company to work with. P.S. the Pond Outlet is on PST time--I'm on EST. Even with the time delay, they are so incredibly responsive! One of these days, I'd love to visit them at their west coast facilities ... what a treat that would be!!! "