"Absolutely Superb! I have ordered from these folks at least twice before and have had the same results!"

"browsing through there on line product brochure was user friendly and I liked the index and categories which made it easier. The products I ordered came sealed and delivered in less time than I thought it would take. Very please and will use again."

"Very good, they delivered right sized product timely"

"The Pond Outlet's selection and pricing on that selection compared to other website's is phenomenal! My order was delivered lightning and couldn't have been any more well-packed. Overall a very pleasant first experience with The Pond Outlet and will be back shopping with them!!"

"Very helpful and good knowledge of product lines. I will place additional orders with the Pond Outlet in the future. Good people to work with."

"I received my order quickly and without issue just as I always do. The Pond Outlet is a great place to buy things from as they have a great selection and an easy to use site."

"the pond outlet did deliver product in well sealed packaging! Product as described."

"Received the parts (which were obsolete) in a timely order.The price was good, however the UPS charge was way too high! The cost was over $14 for a 1# package. Nearly as much as the cost of the 2 "O" rings. Please look into the cost of shipping, it will probably make me rethink the next time I order from your source."

"overall it was very simple and very good. The price was right, the process to order was easy, and the shipment arrived within days. They kept me informed with email info. Generally speaking, very satisfied."

"Very easy to access the website and find what I needed. Will be purchasing more soon."

"I was surprised at how quick the pump got here. I ordered it late Friday night and it I received it Tuesday afternoon. It had the conversion kit in the box as I requested. They contacted me Monday to make sure my order was correct and to let me know its shipped. All went very smooth."

"I placed my order on line, received the package about 9/15 or a week later. . . no muss no fuss"

"I sent this email to the company the day I placed my order. The pump came immediately and I had it installed the same day because the site provided me with ALL the information I needed to transition to a new pump. If I could, I would give them 6 stars.

So many people make time to complain and rarely make time to
compliment - myself included. However, I am making the time to praise your
site and the information it provides. I found the products at lower prices
elsewhere but paid a bit more because of the detail provided on your site -
like the fact that I need a conversion kit for the replacement pump! I
really appreciate knowing when my pump arrives, I can install it immediately
without having to take further action! Thanks for the full disclosure and
providing a full service site!
"

"I HAVE USED THE PONDOUTLET EXCLUSIVELY FOR SEVERAL YEARS NOW. THE CUSTOMER SERVICE RICHARD PROVIDES IS UNTOUCHED BY ANY OTHER IN THE INDUSTRY. THE SHIPPING AS WELL AS PRODUCT AVAILABILITY IS UNMATCHED. DO YOURSELF A FAVOR AN PURCHASE ALL YOUR POND NEEDS FROM THE PONDOUTLET."

"As of 9/1 I have not received my order yet. Therfore I can not comment of the pump that was ordered or the company. But at this point I'm very dissatisfied overall."