"Items were easy to find online and shipped promptly. "
"A good experience. The product was as ordered and arrived within the expected timeframe."
"Product arrived within a few days."
"Excellent! Both the product and the service. Richard R. kept me up to date with multiple shipments which became necessary after the order was processed. The pond outlet picked up the tab for all extra shipments and Richard was more than accommodating, as well as a fine gentleman and professional.
The three (1W) outdoor lights I purchased for the water feature I just finished, were nothing short of amazing. Sylish, BRIGHT BRIGHT!, and fairly robust in construction.
I will be back to this on line retailer in the future. Needless to say, I was more than impressed, both with the products, and the service. I highly recommend.
Finally, I will also add that the Pond Outlet, has an array of unique products I was unable to find at their competitor's websites, for that final touch to any water feature (pond or waterfall.) Bob Richards"
"Excellent. They were helpful, knowledgeable, courteous, and prompt. This was my recent and past experience. They have earned my repeat business."
"The water fill box was a quality product.It was reasonably priced and was shipped quickly."
"Great!
I want to thank Richard Ross for all the help he gave me.
The service, price, and everything was more than I expected."
"Excellant. Very helpfull and prompt. "
"I ordered the part I needed through a local pond store and checked with them eery few days for two and a half weeks. I then ordered from The Pond Outlet and had my part in two days! This company is great."
"great customer service and communication"
"no problems with order, awesome fountain!"
"I would sure appreciate having access to my order history - it's a real pain to try to remember which pond package I bought - what year and then to try to match the items that go with it. Would be easier as I have to order the filters once a year to be able to go in and re-order the same item. Maybe you already have this available and I have just missed it. Other than that I love your products and service. My daughter's dog pulled my ion-gen out of my waterfall and pulled the wires out of the prong - I just ordered a new one and am so enjoying not having to pressure wash my pond weekly again!!! Yeah for that invention!!"
" I placed my order here because of the great service from past purchases. This order had a small problem but taken care of the same day. I would recommend "The Pond Outlet" to anyone who ask. "
"Outstanding! The items within 2 days after the order. I'm very pleased with the product."
"Everything came as expected and works well"