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Product & services pricing
3.25/5
Chance of future purchase:
3.25/5
Shipping & packaging:
3.25/5
Customer service:
3.34/5
Return/Replacement policy:
2.50/5

Verified
1/5

2022-11-20

Not happy

"I ordered a $7.42 part and shipping is $20.81. No excuse for this."


Verified
1/5

2022-11-14

32 dollarsSHIP

"Crazy...my fault for not checking"


Verified
5/5

2022-11-14

As always, a great place to shop

"I purchase off and on for home use - household appliances from big box stores don’t last long. They always have great products at good prices, fast shipping, no-fuss returns (if needed). "


Verified
5/5

2022-11-10

A Wow Experience

"I am doing business with webstaurantstore from the last 3 or 4 months with ease of mind."


Verified
5/5

2022-11-08

User friendly experience

"For most part very reasonable price and easy for ordering by category "


Verified
5/5

2022-11-04

Great service fast delivery

"surprised with your prompt delivery and will continue ordering soon very fast service.

"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-10-29

over priced shipping

"why would it cost $19 to ship something that weighs less than 1 lb. Could have mailed it cheaper than that."


Verified
2/5

2022-10-28

Exorbitant shipping

"Item cost 6.99; shipping was 18.00 Ripoff,"


Verified
5/5

2022-10-27

BRILLIANT SHOPPING EXPERIENCE

"WE ARE A SMALL BUSSINESS, SHOPPING WITH WEBSTURAUNT IS ALWAYS EASY,STRAIGHT FORWARD AND SECURE.
IF I HAVE AN ISSUE THEY ARE ALSO VERY HELPFULL.
"


Verified
5/5

2022-10-26

Easy

"Had the product I was looking for at a very reasonable price. Will buy more products from this supplier "


Verified
3/5

2022-10-23

Shipping Shock

"I have been looking for tongs that come with the dipped rubber grip. I found exactly what I was looking for and I ordered 5 assorted colors and lengths and placed my order.
It's because of my own lack of attention that I am disappointed with my purchase, so I can not fault this company for my own mistake. My complaint is not about the items I received, but about their incredibly high shipping cost! Am I happy with my purchase - yes. Had I noticed the cost for the shipping, I never would have made my purchase! I am sad, because there are other items that I saved for a future order, but the shipping expense is just not worth the purchase.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-10-21

Greatest ex

"Thank you very much for your professional staff that helped me.
Very helpful, great service
"


Verified
5/5

2022-10-21

Very satisfied with the experience shopping webstraurant

"Very happy with my purchases on Webstaurant, with one minor issue, a lot of times i receive my orders with masking or packing tape wrapped around the items and when removing the tape it destroys the labels on the bottles, otherwise i appreciate webstaurant very much for my business and I have never had a problem if something shows up damaged they take care of it 100% of the time with refunds or replacements."


Verified
5/5

2022-10-19

Online purchase is user friendly and easy to use.

"Lots of selections to choose from and the price is affordable."


Verified
2/5

2022-10-19

"Shipping is outrageously too high!! It was almost more than my order. If I had known that, I would NOT have placed the order. "