"Lots of selections to choose from and the price is affordable."
"Shipping is outrageously too high!! It was almost more than my order. If I had known that, I would NOT have placed the order. "
"Shipping is outrageous!! $26!!! For a $7 order. Never again!!"
"Since I have stated using Webstaurant the items are great and now that I joined the member ship I'm saving with out paying shipping on the items I ordered.
Rob"
"I’ve been in search for a specific kitchen dish cloth I used to get at Gordon Food Service. I believe the industrial sized box of these cloths I ordered from Webstaurant are these (although I won’t know for sure until I get em). Regardless, they had what I believe I want for $33.99. What I'm disappointed in is the egregious $18.00 for SHIPPING on a $34.00 item. That’s highway robbery for a light item the size of a bread box. "
"I hope the tax exemption was approved...don't like getting in trouble over sales tax! "
"I want to cancel my order and not able to do so!"
"We have been pleased with Webstaurant. The employees are respectful of the customers. The products are of high quality, and the prices of the products are a great price. We will continue to shop with Webstaurant. "
"Anything they send is Damaged. Electronics, Freezers, Tables, Equipment, Dented, Scratched, Broken. Everything. Nothing is in Good Shape. I got almost every single box damaged. They don't have Phone Support. You have to chat for every single issue. Wastage of Time. Some In Stock Items do not ship on time and the Estimated Ship Date is pushed back multiple Time. "
"I got an email with a code for savings on the products that I ordered but there was no place to put the code in. Also the shipping prices are ridiculous.
I have ordered from here before and it wasn't as high.
The service and products are great though. Just wanted to vent about not being able to use the savings code and about the price of shipping"
"I find I can save a lot on certain foods and sweet treats I buy in bulk, and some of the commercial equipment are perfect for home use and at a fraction of the price you would find elsewhere."
"When I get the shipping of the glass, always have at less 6 to 10 of them are broken. Can you do something make the shipping better with the glass."
"Horrible return policy I was buying this company in the past but when come to return. They will make sure give you hell iwill not purchase again because of return policy"
"Always like the quick easy shopping and quality of products!"
“Thank you so much for the kind feedback. We are happy to hear you had a quick and easy shopping experience!”
"The ordering process was easy and made more helpful by the suggested add on items. Happy to support a business in my old home - Lancaster County!"
“Thank you for your kind feedback. We are happy to hear the ordering process was easy!”
A rep from WebstaurantStore, Webstaurant Store, has responded:
“We are sorry to hear you have received broken glasses! Our warehouses do their best to package each shipment with care to ensure that your items arrive intact and undamaged. This being said, there is still a chance of accidents occurring in transit. If you experience any issues with your order upon delivery, we ask that you notify us within 5 business days of receiving the shipment so that we can look into resolving the issue for you. ”