"Product contains lead, which I didn’t see until checkout and shipping was more than the cost of product which was unclear until AFTER checkout "

"They do not give a delivery estimate before purchase"

"To get the quantity of product I need I would have to drive 3 hours each way. With Webstaurantstore.com I actually save money vs driving, even with the freight charges for heavier things. Not to mention losing a day of work to go shopping myself!"

"Webstaurant is my go to for kitchen supplies, equipment and tons of other things!!! "

"The shipping and handling is alot, especially when the company is right here in the city. And you can't go there to purchase anything. Really truly don't make sense to charge that much for shipping, when I'm just 5 min away"

"LABORDAY22 coupon advertised on your web site could not be applied because there was no place to enter the coupon code. I am very disappointed that I got taken for a ride to another deceiving web site. Shame on these companies that trick consumers with false advertising."

"All the products I have bought have been excellent and at a very good price. Fast shipping"

"it was so easy to find what I needed. If they work out will be ordering weekly."

"Been using this site for 20 years but no more "

"Tried the site once and have kept coming back for more fantastic items."

"Easy and simple no glitches"

"I placed an order for tables for our church which is tax exempt. I tried to upload the tax exempt form but could not due so in the format required. It said the tax would be refunded if the form was uploaded within 30 days. I emailed it in the beginning of July as I was instructed when i did a “chat” with customer service. When it was approaching the end of July and I had not received the tables, any correspondence on the tax-exempt form, or any information about why there was a delay in either. I again reached out to customer service. I was told the tables would soon be shipping and I would hear from the tax exempt dept within 8 days. I did eventually get the tables but had to complain to get the tax exempt dept to finally respond. When I did get a response it was denied because I had paid for it with a personal credit card (the most convenient option and the option I have used elsewhere on many occasions with no problem.). I was informed that we had been told on a previous purchase (18 months ago)that we couldn’t pay with a personal cc. That may or may not be true. I offered to have the church send in a check for the correct amount (no sales tax) and they could credit the payment I had made on my cc. That wouldn’t work for them either. Bottom line is we’re stuck paying over $100 for sales tax that we should not have been required to pay. Very frustrating to deal with and not willing to work to a solution. Skip Webstaurant!t"

"Saved items in my wish and it was so simple to move to my the items now needed."

"Always have what I need. Quick and easy to select the items I need and complete my order. Thank you!"

"I did not have a chance to make a shipping preference. The shipping for 48 Oz. Was more than the $ 17.49 product."