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Product & services pricing
3.34/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.34/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
5/5

2022-11-29

Fast and easy to do business

"I’m not big, but need supply’s at my oac"


Verified
4/5

2022-11-28

Cheap prices are misleading

"I was pretty excited to place my order as some (but not all) prices seemed attractive. After careful comparisons from other suppliers, I had my prefer all ready to go, only to be hit with exorbitant shipping charges! Really outrageous pricing on shipping. All my coupon codes were removed as “invalid” and even after trying to reach someone in the chat, all I got were automated responses. No customer service and misleading pricing. I placed my order anyway, but it may be my last…."


Verified
1/5

2022-11-20

Not happy

"I ordered a $7.42 part and shipping is $20.81. No excuse for this."


Verified
1/5

2022-11-14

32 dollarsSHIP

"Crazy...my fault for not checking"


Verified
5/5

2022-11-14

As always, a great place to shop

"I purchase off and on for home use - household appliances from big box stores don’t last long. They always have great products at good prices, fast shipping, no-fuss returns (if needed). "


Verified
5/5

2022-11-10

A Wow Experience

"I am doing business with webstaurantstore from the last 3 or 4 months with ease of mind."


Verified
5/5

2022-11-08

User friendly experience

"For most part very reasonable price and easy for ordering by category "


Verified
5/5

2022-11-04

Great service fast delivery

"surprised with your prompt delivery and will continue ordering soon very fast service.

"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-10-29

over priced shipping

"why would it cost $19 to ship something that weighs less than 1 lb. Could have mailed it cheaper than that."


Verified
2/5

2022-10-28

Exorbitant shipping

"Item cost 6.99; shipping was 18.00 Ripoff,"


Verified
5/5

2022-10-27

BRILLIANT SHOPPING EXPERIENCE

"WE ARE A SMALL BUSSINESS, SHOPPING WITH WEBSTURAUNT IS ALWAYS EASY,STRAIGHT FORWARD AND SECURE.
IF I HAVE AN ISSUE THEY ARE ALSO VERY HELPFULL.
"


Verified
5/5

2022-10-26

Easy

"Had the product I was looking for at a very reasonable price. Will buy more products from this supplier "


Verified
3/5

2022-10-23

Shipping Shock

"I have been looking for tongs that come with the dipped rubber grip. I found exactly what I was looking for and I ordered 5 assorted colors and lengths and placed my order.
It's because of my own lack of attention that I am disappointed with my purchase, so I can not fault this company for my own mistake. My complaint is not about the items I received, but about their incredibly high shipping cost! Am I happy with my purchase - yes. Had I noticed the cost for the shipping, I never would have made my purchase! I am sad, because there are other items that I saved for a future order, but the shipping expense is just not worth the purchase.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-10-21

Greatest ex

"Thank you very much for your professional staff that helped me.
Very helpful, great service
"


Verified
5/5

2022-10-21

Very satisfied with the experience shopping webstraurant

"Very happy with my purchases on Webstaurant, with one minor issue, a lot of times i receive my orders with masking or packing tape wrapped around the items and when removing the tape it destroys the labels on the bottles, otherwise i appreciate webstaurant very much for my business and I have never had a problem if something shows up damaged they take care of it 100% of the time with refunds or replacements."