"GREAT PRICE EASY TO ORDER BUT TODAY IT 3 TIMES TO CHECK OUT"
" ridiculous shipping cost. A rip off if I ever saw one. "
"Paying 99.00 a month is a disservice for customers because you're still paying for shipping. Still trying to wrap my head around why the 99.00 a month is for. Additionally, customer service is really not that helpful at least the guy I spoke to. "
“Thank you for your review. I was looking over your recent order, and all items but one did ship for free. The Plus shipping subscription does get you free shipping on all Plus eligible items. While not all items on our site are Plus eligible, about 80% of the items you will find on our site are. For your recent order you only paid shipping on one item, since it was not Plus eligible. Please feel free to reach out to us at Help@Webstaurantstore.com if you have any further questions or concerns about the Plus program. ”
"I was looking for tableclothes but didn't like the ones in the department stores online. Then low and behold webstaurant came up for me and I found 2 of them right away. Perfect."
"One stop shopping I Love It!!!"
"Good prices easy to use site i love it! "
"Needed parts to repair one stool and parts to make another for a handyman, glad this place exists! Seems like trying to DIY would have been way worse for this project. thanks Webstaurant! "
"I searched everywhere for a teal shelf for my desk. Not only did I find it in green but the 14” posts I got with my 14x24” two tier shelf are perfect for my storage needs. I am getting an extra shelf for that one as well as an 18x24x36 three tier shelf and casters for my printer and cricut machine. So happy I found this site. "
"You always have what I need at a good to decent price for good equipt.I volunteer at a few organizations helping in cooking and making food . Thank you"
"Fast delivery and good prices but packaging needs improvement. I've had boxes come in that were torn up and not packed well, as well as, damaged products (all small-ware items). They were quick to respond to issues and resolve but it would be better if they came in packaged well to begin with. "
"Customer service is always very helpful!!"
"I will not order from you again because the S&H fees were over $19.00 for a $20.00 item."
“Thank you for your review. Since we do not absorb shipping costs into our wholesale prices, we do charge the full shipping charge for each order. These charges are calculated based on the weight, dimensions, and distance the order is traveling. Usually, the more you purchase at one time, the better your shipping cost will be per item. It is also more cost-effective to ship to a business as shipping rates are lower to commercial addresses. ”
"DECENT PRICES, BUT SHIPPING CHARGES ARE INSANE!"
“Thank you for your review. Since we do not absorb shipping costs into our wholesale prices, we do charge the full shipping charge for each order. These charges are calculated based on the weight, dimensions, and distance the order is traveling. Usually, the more you purchase at one time, the better your shipping cost will be per item. It is also more cost-effective to ship to a business as shipping rates are lower to commercial addresses. ”
"It's my first time buying from the website and it was very easy to navigate. The reviews were helpful; the videos in the reviews helped get more clarity on the products. Best of all the items are scheduled to arrive in a few days, looking forward to getting my items! "
"The products you have are the best, you always have them and it is easy to use your site. What else could someone ask for?"
A rep from WebstaurantStore, Webstaurant Store, has responded:
“Thank you for your review. Since we do not absorb shipping costs into our wholesale prices, we do charge the full shipping charge for each order. These charges are calculated based on the weight, dimensions, and distance the order is traveling. Usually, the more you purchase at one time, the better your shipping cost will be per item. It is also more cost-effective to ship to a business as shipping rates are lower to commercial addresses. The shipping cost is reflected in the cart before checking out, so you can see the charges before deciding to check out. ”