"I can't find the hot wing sauce locally, but I found it on your site. Thank you."
"This is the best place to go for all your restaurant needs !!!!!!!!! Highly recommended "
"If it were not for the shipping charges this would be a fantastic site to get parts and I would use it much more than I do. The plus membership seems to be crazy expensive I don't know how anyone would come out at $99 a month."
"ordering process is very easy. I was very disappointed in the shipping amount."
"WHY is the shipping charge of $15.91 almost equal to the cost of the shaver.
Next time offer an alternate shipping at a lower cost. Ridiculous to pay such a price for shipping."
"Had been searching for an item and noone had it in stock. Webstaurant had the item and at a great price!"
"some orders take weeks. And if you chat and thet say its in stock. IT still takes too long
"
"I have always had great service and you always have what I need. Thank you so much."
"Ordered a month in advance for an item for my daughters baby shower. Got an email that they were running a little behind but it would ship soon...... Emailed them when nothing had shipped just prior to the shower. Got a response thanking me and I would receive an email soon with the shipping date.......... DID NOT HAPPEN.... Just tell me the truth... Don't feed me a line of BS and then not deliver. Will never buy from them again. Let me down with their promises BIG TIME...."
“Thank you for your review. I am sorry for any frustration surrounding your order. I did review it, and I see that we notified you of the shipping delay based on the warehouse working with an influx of orders. I do see that we were able to cancel the order, at your request, since it was not going to arrive in time for your event. I do apologize for any inconvenience. ”
"I always get a good deal and fast service from Webstaurant!"
"so easy to navigate this ite and re order. Love this place."
"Good selection, Fast ordering!"
"Prompt delivery. Great prices!"
"I bought the larger 32 quarts, stainless steel encapsulated aluminum base and I received it yesterday. My soups pots were always burning on the bottom because of hot spots, but no more. I loved the 32-quart pot so much, I just ordered the 16 quarts as a companion piece. "
"Website easy to navigate. Product easily found. Quantity required easily met.
And so happy payment via Paypal is accepted."
A rep from WebstaurantStore, Webstaurant Store, has responded:
“Thank you for your review. I am sorry that there have been delays in the past! I reviewed your recent order and I do see that the spoons are out of stock in our warehouse, and are shipping directly from the manufacturer. While we do try and update availability of items as quickly as possible on our site, there may be times where an item shows as in stock but may no longer be. If you ever have questions about availability or lead times for items, please feel free to contact us before you place your order and we are happy to assist. ”