"I think for the price of order the shipping doesnt match"
"WebstaurantStore is a great online retailer, their products are high quality and it is great that they are a US-based company which makes the turn around time quick and shipping affordable."
"I bought tea B-n-B from you... had no idea I needed an adapter to hook it up to the Coke gun... Now I have to pay $16 for shipping on a $12.99 item... "
“Thank you for your review. I am sorry if there was any confusion when buying the tea syrup! It does state on the item page that an adapter may be needed for use. In addition, the adapter is listed on the item page in the "You May Also Need" section. If you are ever unsure about any accessories that you may need, please use our Live Chat option on our site to speak with a Customer Solutions Specialist prior to placing your order. Please feel free to reach out to us at Help@Webstaurantstore.com if you have any further questions or concerns. ”
"Excellent pricing on all my needs. Delivery is quick and packaged carefully. Have used this site numerous times and will again."
"I have researched prices of the various items I need to restart my love of bread making. You had the best prices I could find. Thanks"
"Website is a bit confusing. I was unable to locate the box to use the coupon code so I had to submit my order without it :("
“Thank you for your review. I am sorry that you were not able to enter your coupon code before placing your order! If you ever have questions, please feel free to contact us through our Live Chat option on our site so we can assist before you place your order. In order to enter a coupon code, click the green cart button in the upper right-hand corner. On the “Cart” page, look to the lower right-hand side directly below your Cart ID. Here, you will see the coupon box. Enter your code and select “add.” At this time, all valid coupon codes will be applied immediately.”
"I wanted a measurement of the item (eg, 12 inches X 15 inches.
I was shocked that the shipping doubled my order. "
“Thank you for your review. Since we do not absorb shipping costs into our wholesale prices, we do charge the full shipping charge for each order. These charges are calculated based on the weight, dimensions, and distance the order is traveling. Usually, the more you purchase at one time, the better your shipping cost will be per item. It is also more cost-effective to ship to a business as shipping rates are lower to commercial addresses. If you have any further questions or concerns, feel free to reach out to us at Help@Webstaurantstore.com. ”
"Lots of product choices. Shipping is fast. Very happy with my experience."
"Simple. Straight forward. Common sense system. Very user friendly."
"I wanted to buy individual chips bags for my son's grad party, great price (1/2 the price of other stores) but when you add the shipping charges you end up same price as other places! "
"Was online and comple in less than 15 mins"
"Everything is great the only thing is shipping cost are expensive "
"Since starting my small baking business a year ago, Webstaurant has been my go to for supplies. They have everything I need for weekly operation such as cake mix and sugar in bulk. They’ve also been my top source for small appliances such as cupcake scoops, cake pans, and sheet trays. They have everything I need ,and always arrive in a timely matter, which makes them an extremely reliable company in my eyes! "
"I love shopping here!! The prices are amazing and I buy almost all my packing and ingredients through WebstaurantStore. Customer service is always helpful and knowledgable about products too and shipping is fast and affordable!! "
"Love shopping@ webstaurantstore. Could have bought closer to home but couldn't bet the prices & selection. "
A rep from WebstaurantStore, Webstaurant Store, has responded:
“Thank you for your review! Since we do not absorb shipping costs into our wholesale prices, we do charge the full shipping charge for each order. These charges are calculated based on the weight, dimensions, and distance the order is traveling. Usually, the more you purchase at one time, the better your shipping cost will be per item. It is also more cost-effective to ship to a business as shipping rates are lower to commercial addresses. Please feel free to reach out to us at Help@Webstaurantstore.com if you have any other questions or concerns. ”