"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"I ordered a nice sink and had a nice delivery experience. Everything was exactly how I wanted it."
"I was able to reach a representative each time and they followed up with return calls with updated information "
"Life the quick delivery and ease of website "
"The item I order was what I expected and is completely satisfactory. But FedEX was a total failure. They were to delivery if on Tuesday, which was good because I planned to leave home for a week on Wednesday. Then they said they couldn't delivery until Wednesday. So I delayed my departure. Then on Wednesday, they said they would delivery between 10:00 am and 2:00 pm. I could delay my travel. Late on Thursday, they proudly announced the delivery was made at 4:36. But I was out of town and the package was left on my front porch until the following Monday. DONT'E USE FEDEX!. They are no longer the "when it has to get there" company, "
"The sinks that we purchased were tagged as ADA compliant (they are the first thing that show up when you google search ADA sinks!), but they do not actually meet ADA standards. The quality is expected, overall the purchase was very disappointing. "
"This vanity is perfect for our space - we’re remodeling our main bathroom and needed a narrow vanity - we haven’t installed it yet, but it looks great. We were very impressed with how well the vanity was packaged for shipping!"
"Diasappointing that I wasn’t alerted to the out-of-stock condition before I placed my order. I would have searched for another vendor or product rather than wait 6 weeks for restocking of my items. "
"Ordered an “in stock” item, paid, then received an email saying it would be several weeks before it was available to ship. My contractor would no longer be on the job. Cancelled order. "
"I spent $1,200 on a sink and inadvertantly forgot to order a part so I called to ask if they would waive shipping ($16) or let me use the promo code again and they said no. The part is already extremely overpriced - $105 for a click clack pop up (sink plug) and would not give me any kind of break. I have 3 more bathrooms to do and they just lost a great customer and thousands of $ in the next few years. Nickel and diming gets you nowahere fast. "
"We are renovating a condo in Miami. We called the bath outlet for some vanities and threw them a couple of curveballs with the order. The curveballs we gave them could have easily cost us $2,000 more but these guys were able to help us fulfill the order in a way which saved us a ton of money. Then mid-order we had to switch a vanity because of a plumbing regulation and they fulfilled that too. I'll use these guys in a New York minute again! Great job!"
"They did not honor a credit for a return and delivery for an exchange. I paid over $100 just for the first order. I refuse to pay for another delivery charge when I requested a different size. I will not use Bathoutlet again
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"I ordered the soap dispenser online and it perfect!"
"Exactly what I was looking for, at a reasonable price, delivered on time and packaged with care."
"High quality beautiful products. I called with a question and an actual person answered my call! Mike emailed instructions and was very helpful. Highly recommend"
"My purchase was very easy and the website was easy to use. Thank you. "